
Digital Trading Manager – Retail
- Greater London
- £50,000-65,000 per year
- Permanent
- Full-time
- Own the day-to-day trading activity across the app, ensuring the offer and content strategy supports commercial priorities and performance goals
- Manage and update digital offers and product content, using internal CMS tools to maintain a smooth and accurate customer journey
- Monitor and report on app performance (e.g. conversion, revenue per user, session trends), drawing actionable insights to improve trading outcomes
- Collaborate closely with CRM, digital marketing, commercial and supply chain teams to coordinate campaigns and ensure customer-facing content is relevant, timely, and effective
- Deliver messaging via app push notifications and in-app content, aligned with key trading events, campaigns, and seasonal plans
- Review market trends and competitor activity to help shape future strategies and identify quick-win opportunities
- Support the creation of app trading plans, contributing to long- and short-term growth initiatives
- Feed into weekly reporting, flagging risks and opportunities to drive digital sales across the app channel
- Strong commercial awareness and experience in digital or app trading
- Confidence working with performance data and customer insights
- Hands-on experience using CMS or digital merchandising tools
- Familiarity with app messaging (push/in-app), CRM and digital campaign workflows
- Collaborative and highly organised, with the ability to juggle multiple deadlines
- Experience with analytics tools (e.g. GA4, Power BI, ContentSquare or similar)
- Excellent communication skills and the ability to work cross-functionally