Sales Administrator

• Salary range £25,600 - £32,000 dependant on experience
• Office hours are Monday to Thursday 8.30am - 5pm, Friday 8.30am - 4pm
• Holidays with increased service
• A guaranteed six month review

• Supporting account managers in building and maintaining strong relationships with existing customers, ensuring customer satisfaction and retention
• Facilitating communication between customers and various internal sales personnel
• Assisting account managers in addressing customer issues, troubleshooting problems and ensuring timely resolution
• Identifying potential sales opportunities and contributing to revenue growth
• Providing administrative and logistical support to account managers, such as scheduling meetings, preparing report, presentations and managing customer spreadsheets
• Gathering feedback from customers and sharing it with relevant teams to improve service and processes
• Managing the sales inbox 1 day a week to acknowledge and process customer orders and respond to queries efficiently

• Strong written and verbal communication skills are crucial for interacting with customers and internal teams
• The ability to manage multiple tasks, prioritise effectively and maintain organised record documentation
• Familiarity with CRM systems, Microsoft Office Suite and other in house software
• A strong commitment to customer satisfaction and fostering positive relationships
• The ability to work effectively as part of a team and collaborate with other departments.

• Charterhouse Recruitment

Charterhouse Recruitment