Transport Operations Manager
- Colnbrook, Berkshire
- Permanent
- Full-time
- Slough,SL3 0BB
- Varied Shift Pattern
- Competitive Pay + Bonus + Company Benefits Portal
- Career Development
- Build and maintain productive relationships with our service centres, attending operational meetings when required
- Review daily and weekly reports for legal compliance, vehicle utilisation and service delivery
- Complete any infringements, investigations and action plans
- Investigate any pre-depart issues and resolve as appropriate
- Review accident and damage data to identify trends and hotspots
- Measure performance against set KPI’s building action plans to address issues
- Review and confirm resource requirements checking drivers, fleet and subcontractors are in place to deliver daily and weekly schedules and resolve any shortfalls
- Review the daily resource plan and action any issues such as short notice absence
- Resolve driver feedback queries and review fleet board scores weekly ensuring training and coaching of drivers is delivered and effective to improve performance
- Deliver communication updates and daily briefings at agreed times
- Conduct 1-1 meetings and facilitate listening groups to understand and address any team concerns/requirements whilst promoting career development
- Conduct daily discussions with employees to inspire them to improve performance and service to our customers
- Excellentpay structure
- 22 daysannual leaveentitlement rising year on year (capped at 26 days with the opportunity to buy more annual leave)
- Eligibility to participate in ouremployee bonus scheme
- Family friendlycompany policies
- Access to Employee portal offeringDHL exclusive benefits and discounts across high street retailers, supermarket chains, onsite gym and parking
- Certified Mental Health First Aiders and access tovirtual wellbeing centre
- Access toenhancedcompanypension
- Internaltrainingandaccess to ourinternal jobs boardsso you can be the first to know about longer term opportunities
- Excellent operational knowledge including processes within national and European logistics environment
- Strong leadership and interpersonal skills including excellent written and verbal communication
- Excellent knowledge of computer applications
- Good at establishing working relationships and developing internal and external network
- Strong project management, personal influencing and consultative skills
- Strong analytical abilities paired with a solid understanding of commercial dynamics
- Self-motivated with good judgment and decision-making qualities
- Strong negotiation and presentation skills
- Knowledge of UK DFT Security and Health & Safety processes and regulations
- CPC & Tachograph law is advantageous including a strong understanding of driver’s hours and working time directive legislation
- Transport Planning and Telematics knowledge is advantageous
- Experience in a Transport Management/Supervisory role is desirable
- Apply now and upload your CV online.
- Please note: Due to the nature of our business, we are regulated by the CAA (Civil Aviation Authority), therefore it is compulsory for all applicants once offered employment to provide a full 5-year employment history. Additional to this we are required to carry out a Criminal Record and Counter Terrorism Check.