Night Receptionist – Luxury 5 Star Hotel

Goldenkeys

  • London
  • £35,396 per year
  • Permanent
  • Full-time
  • 2 months ago
  • Apply easily
Job DescriptionWe are delighted to continue working with one of our best clients, a luxury 5-star hotel located in the heart of London. They are looking for a warm and welcoming Night Receptionist to ensure their guests receive round-the-clock 5-star service. You will need to have experience using Opera PMS and working nights in luxury hotels.You'll be wondering what's in it for you as a Night Receptionist…
  • £25,396 per annum plus circa £10,000 service charge
  • Working 4 on, 4 off - 8pm to 8am
  • Paid travel card - Up to zone 4 (After 6 months)
  • Working alongside a team of leading industry professionals
  • Invaluable experience pushing towards further accolades
Responsibilities as a Night Receptionist…
  • Providing unforgettable customer service to each and every guest, both on arrival and throughout their whole stay
  • Showcasing your knowledge of Opera PMS to ensure a consistent 5-star service
  • Ensuring all guest queries are handled swiftly and acting as a point of contact for any customer questions
  • Going above and beyond to meet and exceed guests' expectations
As the Night Receptionist, you will ensure all guests have a positive stay at the hotel. This will involve building relationships, providing an enjoyable check-in experience and going above and beyond to ensure all guest expectations are met and exceeded.PLEASE NOTE YOU WILL NEED THE RIGHT TO WORK IN THE UK TO BE SUITABLE FOR THIS ROLE.We appreciate that your CV may not be up to date. No problem, send me what you have to or look me up on LinkedIn and send me a message there!

Goldenkeys