
Quality Coordinator
- United Kingdom
- Permanent
- Full-time
- Quality control of year ends, requiring the ability to understand technical bookkeeping detail and processes
- Setting up new clients on Xero/Figured/Hubdoc
- Organisation administration on Xero/Figured/Hubdoc
- Anti Money Laundering Compliance (client due diligence and risk assessments, update of AML Online portal)
- Helpdesk phone line (open to farmers 9am to 5pm Mon-Fri for technical support)
- Helpdesk emails – for internal and external customers
- Accountancy qualification desirable but not essential
- Initiative, energy, drive and attention to detail
- Ability to adhere to procedures with a continuous improvement mindset
- Excellent communication to provide high quality customer support
- Strong IT skills and ability to assist with simple queries on the phone
- Experience of accounting practices is desirable but not essential
- Knowledge of or an interest in the Agricultural Industry preferred
- Xero experience desirable but not essential
- High proficiency in English
- Collaborate as One Team
- Create Value for Customers
- Innovate with Purpose
- Never stop improving
- Fully remote role
- 25 days holidays + Bank Holidays
- NFU Pension scheme
- Comprehensive training, learning & development program for all employees
- Employee NHS Cash Top Up health insurance scheme
- Employee assistance and mental health support programs
- Life cover