
Global Quality Assurance Reviewer (Claims) - CSPJP00036959
- London
- £450 per day
- Contract
- Full-time
- Perform quality reviews on claim files in line with programme guidelines and best practice standards.
- Lead and organise Benchmark reviews, including scheduling, team oversight, and reporting.
- Communicate effectively with business partners, delivering constructive feedback and supporting continuous improvement.
- Identify trends and areas for enhancement, working with claims teams to implement action plans.
- Provide support for personal development and skill enhancement initiatives.
- Proven experience in handling and auditing Casualty claims across multiple sublines.
- Strong understanding of industry best practices in claims handling.
- Experience in claims analysis and audit is desirable.
- Excellent attention to detail and ability to make actionable recommendations.
- Strong verbal and written communication skills, with the ability to influence and manage stakeholder expectations.
- Organised and proactive approach to work.
- Additional language skills (French and/or German) are desirable.
- Willingness to travel (up to 25%) to other office locations.