
Global Head of Quality Assurance and Compliance
- London
- Permanent
- Full-time
- Direct and guide all aspects of client compliance, including safety reporting, data privacy considerations, ethics considerations, and other client-specific requirements.
- Manage and develop the Lumanity Compliance team – ensuring they are equipped and able to meet the needs of the business.
- Develop systems to support and enhance internal compliance practices, ensuring they are efficient and robust.
- Lead and coordinate Pharmacovigilance (PV) audits, including information collection, scheduling, audit support, and oversight of findings and implementation of Corrective and Preventive Actions (CAPAs).
- Respond to client risk assessments and compliance questionnaires
- Continuously seek opportunities to improve compliance systems through automation and technology to enhance efficiency while maintaining stringent compliance standards.
- Direct the design of mandatory training: ensuring Lumanity is equipped with tools to address compliance requirements with supporting rollout of company-wide mandatory training
- Create and maintain company Standard Operating Procedures (SOPs) and client-specific guidelines, ensuring they are up to date and compliant with industry standards.
- Conduct internal audits to ensure compliance with MSAs, company policies and applicable regulations
- In-depth knowledge of compliance rules regulations, including Anti-Bribery, data privacy (GDPR/UK GDPR etc), safety reporting, and industry-specific ethics considerations, with a minimum of 7 years of experience in compliance roles.
- Proven track record in managing client compliance, including certification, training, audits, and adherence to Master Service Agreements (MSAs).
- Strong organizational and management skills, with experience in developing and maintaining compliance systems and documentation.
- Excellent communication and interpersonal skills, with the ability to liaise effectively with internal and external stakeholders and lead continuous improvement initiatives in compliance processes.
- Competitive salary
- Bonus
- Pension
- Private Healthcare
- Dental Cover
- Enhanced Eye Care Cover
- Electric Car Scheme
- Option to buy / sell holiday annually
- Staggered working hours