Reception Team Leader – Prestigious International Law Firm – Generous Salary & Benefits

Larbey Evans

  • London
  • £45,000 per year
  • Permanent
  • Full-time
  • 20 days ago
Reception Team LeaderLarbey Evans is partnering with a prestigious international law firm to recruit a highly professional Reception Team Leader who delivers exceptional 5-star client service, to join their London office.
  • Monday-Friday (10am - 6pm)
  • Salary to £45,000
  • Generous employee benefits
The Reception Team Leader will act as Deputy for the Reception Manager in their absence, overseeing a team 9 receptionists who work various shifts between 7:30am - 8pm. The successful candidate must be a team player who is flexible and willing to cover various shifts when required.Reception Team Leader Key Responsibilities:
  • Take a senior role within the Reception team daily, to be available to assist with clients and staff queries, complaints or concerns
  • Ensure the smooth running of reception, meet and greet client visitors, ensure meeting rooms are clean, tidy and stocked, answer the telephone and handle any email enquiries
  • Liaise with suppliers and internal service providers on immediate and emergency maintenance issues
  • Manage team rota with forward planning, considering lunch breaks, training, holidays, appointments, etc.
  • Carry out inductions on a weekly basis, or as required, for new starters joining the firm
  • Meeting and greeting client visitors, informing relevant parties of their arrival
  • Ensuring the smooth planning, organising and running of client seminars and events
  • Attending the weekly events meeting and coordinating from a facilities perspective
Reception Team Lead Skills & Requirements:
  • Front of House experience within a law firm or professional services in essential
  • Proven experience in a supervisory capacity is required for this role
  • Condeco / Eptura Engage or other room booking system knowledge
  • A general understanding of the business, a sense of clients' needs and a commitment to delivering quality services

Larbey Evans