
Cleaning Manager
- Glasgow
- £31,284 per year
- Permanent
- Full-time
- Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is GR15 6RW
- Operate in line with company standards, policies, and systems.
- Manage consumables, chemicals, cleaning materials, labor, and costs within budget.
- Maintain site standards per Service Level Agreements and KPIs.
- Obtain purchases from Sodexo-approved suppliers.
- Comply with platforms like Eprophit, UBHC, HS, NEO, Kronos, UDC, and conduct routine audits.
- Follow health & safety, hygiene, fire, RASSOW, BCP, COSHH policies; train staff accordingly.
- Manage stock control and complete UBHC audits every 4 months.
- Provide efficient, friendly customer service; handle requests promptly.
- Supervise staff, provide training, escalate unresolved issues.
- Develop and meet annual business plans with line manager.
- Assist with onsite cleaning services as needed.
- Review resource planners and cleaning schedules quarterly.
- Report incidents and irregularities; act where possible.
- Attend meetings and training courses; fulfill other reasonable requests.
- Administer payroll via Kronos & UDC; maintain personnel records.
- Recruit, train, motivate, and appraise staff; conduct annual PDRs.
- Ensure staff project a positive, professional image.
- Follow HR policies; hold monthly team huddles.
- Attend annual PDRs and company training.
- Manage holiday scheduling for self-cover.
- Deliver cleaning standards per contract.
- Achieve budget targets; seek improvements.
- Support budget forecasting with Account Manager.
- Maintain strong client relationships; hold monthly reviews.
- Communicate professionally; handle compliments and complaints effectively.
- Identify opportunities for business growth.
- Support budget production and forecasting.
- Ensure compliance with Sodexo accounting standards; complete required reports timely.
- Control costs within budget; manage expenses, labor, and stock.
- Price services according to contract terms.
- Maintain stock levels, cash flow, and debt targets.
- Identify and raise new business opportunities with relevant managers.
- Proven experience in managing and leading cleaning teams.
- Industry knowledge of external cleaning developments and innovations.
- Strong financial understanding and budgeting skills.
- Experience in implementing and driving company initiatives.
- Skilled in team leadership and management.
- Excellent communication and negotiation abilities.
- Experience working within standards and compliance environments.
- Holds City & Guilds 764 Cleaning Science qualification.
- HND in accommodation studies; NVQ Level 2; IT literate; BICSc Trainer/Assessor.
- IOSH and COSHH certified.
- Unlimited access to an online platform offering wellbeing support
- An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
- Access to a 24hr virtual GP Service
- Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
- Save for your future by becoming a member of the Pension Plan
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
- Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
- Sodexo UK and Irelands enhanced benefits and leave policies