Client Development Manager - Beauty, Wellness & Boutique Fashion

• Serve as the primary point of contact for developing beauty, wellness and fashion clients.
• You'll take a 360-degree approach to account management, overseeing campaigns and
• ensuring clients receive exceptional service and value. You will be supported by our Client Success and Creative Strategy Team
• Develop beauty, wellness and Fashion client relationships, directly and via pr agencies
• Drive revenue growth by effectively managing client accounts and maximizing sales opportunities. Develop account strategies and leverage cross-selling and upselling techniques to achieve revenue targets
• Utilise Salesforce and similar tools to manage and track the sales pipeline, opportunities, and account activities. Take complete ownership of the sales cycle, ensuring accurate and timely updates
• Cultivate and maintain strong relationships with key client stakeholders. Gain an in-depth understanding of their business challenges, goals, and objectives. Develop client business plans to align with their needs and contribute to their success
• Acquire extensive knowledge of clients' businesses and industries, including understanding their market challenges, trends, and competition. Stay up to date with the wider category landscape and provide insights to clients
• Collaborate closely with internal teams, including sales, marketing, operations and Portfolio Directors, to deliver exceptional client service and meet clients' expectations. Galvanise the support teams, acting as a liaison between the client and internal stakeholders
• Use your sales expertise to maximise Red Shops initiatives, including 'Stye and Supper', take responsibility for the commercial success of 'Beauty & Brunch'
• Analyse account performance, sales metrics, and market trends. Provide regular reports and updates to management, highlighting opportunities, challenges, and recommendations for improvement
• Support the team and lean into the needs of client development to deliver the revenue required by the business. This requires your agility and ability to multi-task
• Be an ambassador of Hearst UK and its values
• You may be required to undertake such further duties as your skills, qualifications and experience allow and/or as may be assigned to you from time to time

• Track and record building revenues in partnerships. We are moving to a world where we have direct client annual deals, and we have contracts with clients directly for annual activity
• Experience in the media industry, with a deep understanding of media landscape, trends, and best practices
• Possess vertical expertise relevant to the categories they are responsible for. Demonstrated knowledge of specific industries, market challenges, and opportunities
• Comprehensive understanding of various media channels and their integration to develop effective cross-media strategies
• Proven ability to manage and nurture relationships with both internal and external stakeholders, fostering collaboration and driving successful outcomes
• Strong track record in effectively managing client relationships, ensuring client satisfaction, and delivering value-added solutions
• Skilled in developing compelling commercial narratives and strategies that align with clients' objectives and drive business growth
• Proficient in working with data and insights to inform decision-making and provide strategic recommendations to clients
• Ability to drive operational efficiency and effectiveness, optimizing processes and workflows for maximum productivity and results
• Excellent negotiation skills, capable of achieving mutually beneficial outcomes while maintaining strong client relationships
• Strong conflict resolution skills to address and resolve challenges or conflicts that may arise during client engagements
• Highly adaptable to changing market conditions, client needs, and organizational priorities, able to pivot and adjust strategies accordingly
• Proactively expanding personal networks within the industry, building relationships and connections that contribute to professional growth and opportunities
• Profound understanding of target audiences and the ability to develop strategies that engage and resonate with them effectively
• Proficient in using key industry platforms such as PowerPoint, Excel, Salesforce, TGI, Ad Intel, Ipsos, IrisI, and other relevant tools to analyse data, create presentations, and drive strategic insights

• Get adventurous with Good Housekeeping Taste and Beauty Testing Panels - yes, you could be trying the next big thing in beauty, food & drink.
• Snag luxe beauty steals at our legendary office sample sales - score big on top brands without breaking the bank!

• Stay healthy with Specsavers eye care, a company-funded Health Cash Plan, and access to mental health support.
• Get active and stress-free with discounted gym memberships and the Cycle to Work scheme.
• Embrace flexibility with a Location Flex and Holiday Exchange to take time when you need it.
• Take time to give back with a Charity Day and access wellbeing resources whenever you need them.
• Join one of our Hearst ERG Groups.

• Plan ahead with a generous Workplace Pension, Income Protection, Life Assurance and Season Ticket Loan for easier commuting.
• Make smarter money moves using Salary Finance tools, Financial Wellbeing sessions, and Home Tech benefits to spread costs.
• Treat yourself with major discounts across London plus everyday savings via the HAPI at Hearst app

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