
Technical Analyst Role
- Sheffield
- Contract
- Full-time
- Minimum 5 years overall IT experience with 2 - 3 years of experience working with Microsoft platform technologies.
- Knowledge of Microsoft Directory services, application authentication and network security.
- Must show a progressive advancement in responsibility including deep troubleshooting technical skills.
- Self-driven and be able to work independently with minimal supervision
- Requirements gathering in a technical environment - Cloud and on-premise infrastructure platforms
- Strong process mapping skills
- Strong analysis skills
- Identification of use cases
- Technical understanding of infrastructure technologies
- Experience of working closely with IT developers/engineers and operational teams
- Root cause analysis skills
- Ability to optimise processes and maximise efficiency
- Strong stakeholder engagement and communication skills
- Confident at presenting what they are working on
- Positive team player working as part of a large programme; questioning mind to fact find and challenge where appropriate
- Accountability for deliverables and proven track record of delivering on schedule
- Good time management
- Must be self-sufficient; able to deliver quality output without supervision
- Proficient in MS Excel, Visio, Confluence