Who are we?Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.The RoleThe Broking Support Assistant will perform a variety of administrative and coordination tasks to support the Financial Lines team, ensuring all activities are carried out in line with relevant company and regulatory policies.What you’ll doUnder the direction of line manager and senior colleagues, determines priorities and activities to achieve business and personal goalsAssist in the creation of broking, client and other types of documents including but not limited to general typing, production of monthly market renewal placing contracts (MRCs) and Premium / Loss summary sheets.Data entry and data computation on Company systems and Excel SpreadsheetsEnsure up to date records are maintained at all times on the Company systems for the departmentManage and utilize Document management systems (whether paper based or electronic) on behalf of the whole department including but not limited to printing, copying, scanning, assembling, uploading and mailing.Manage and utilize Archiving, Filing and other systems on behalf of the whole department (either paper based or electronic, as appropriate)Responds to the clients (both internal and external) requirements as appropriateActively undertakes personal development to ensure up to date knowledge and understanding of best practiceRemains aware of external, industry, legal and regulatory developments etc to ensure practice and outputs are of a sufficiently high standardKeeps informed of all legal and regulatory developments relevant to the Operating Entity/GroupMaintains accurate records and deals with correspondence appropriatelyWho we’re looking forExperience not essential, training will be given. However, preference will be given to applicants who have some experience of working in an office environment in an administrative capacity and a desire to work in insurance.Basic technical knowledge of FCA regulations as they pertain to insurance intermediariesUnderstanding of processes and procedures within the insurance marketAttention to detail with ability to produce accurate documentation and to file documents appropriatelyAbility to work effectively within a teamPrioritisation and organisational skillsSelf-motivatedCompetent IT skills, including but not limited to Microsoft Word, Excel and PowerPointAbility to communicate effectively, both verbally and in writing, with internal and external stakeholdersAble to undertake and demonstrate competence in technical training, as required by the industry regulatorQualificationsGCSE’s (or equivalent) including English essentialTechnically proficient in MS Office software including Word and ExcelWhat do we offer in return?A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:Our successes have all come from someone brave enough to try something newWe support each other in the small everyday moments and the bigger challengesWe are determined to make a positive difference at work and beyondReasonable adjustmentsWe're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Permanent
