Senior Product Designer, FinTech

HubSpot

  • United Kingdom
  • Permanent
  • Full-time
  • 28 days ago
About the opportunityFintech sits at the intersection of the customer experience, business strategy, and revenue. Our mission is to power the seamless transactions between HubSpot and our customers through value-driven experiences. With a global market, our technologies need to support modern, rapidly changing requirements and a competitive pricing and packaging strategy, all while serving the complex customer buying and subscription management needs of a B2B SaaS company. We embody all aspects of growth and monetization design thinking in our work to deliver value iteratively and at scale.As a Senior Product Designer in Fintech, you'll focus on how pricing and packaging impacts our billing and buying journeys, working closely with finance and revenue strategy partners as well as your product and engineering partners. This product area orchestrates seamless purchasing with and without sales-assisted processes - a unique opportunity to create value for the business as well as end customers at scale! This experience will scale over time to support complex functionality to enables HubSpot's go-to-market efforts. You'll be crafting solutions for high impact moments in our internal users' and our customers' journey.Here's what success in your role looks like
  • Co-create a shared strategy, vision, and cohesive roadmap for the future of this product area in partnership with product management and engineering peers
  • Drive alignment, set goals, and drive understanding and motivation with your partners and team, leveraging compelling journey scenarios, information architecture, interaction flows, and visual designs to tell the story.
  • Bring AI first concepts to the table in order to align scope, speed, and quality as a driver of outcomes
  • Proactively collaborate closely with your team, researchers and content designers to create, refine, and iterate on new and existing experiences
  • Own your work. Design autonomously and with customer experience in mind to develop your POV on your design solutions, using ourTrellis design system for a fast, efficient process with fewer handoffs.
  • Mentor other designers as you play an active role in growing HubSpot's UX team and culture
You'll love this role if you
  • Possess a high level of comfort navigating complex and ambiguous systems with a tinker's mindset
  • Ownership mindset: you know how to focus your time and energy against priorities for maximum impact.
  • Have case studies of your experience in delivering successful, intuitive products and systems with measurable customer and business impact and can tell a clear story.
  • Proactively collaborate on strategy and vision with partners, leaders, and teams because you understand how your projects align with and advance a company-wide strategy
  • Hold a high bar for craft quality while owning the end-to-end design process, from discovery through high-fidelity prototypes, and are adept at partnering with engineers to get the details right
  • Enjoy mentoring, coaching for growth, aligning on goals, and driving accountability at all levels
About UX at HubSpotOur UX team is a passionate group of more than 200 product designers, content designers, researchers, and others who build consumer-grade experiences while solving enterprise-level problems. We're set up to work as equal partners to our peers in product management and engineering. And we design and deliver a crafted experience to our customers by setting a high bar on ease of use. We involve our customers in every step of our development process. And we strive to deliver a B2B product that's just as easy to use as the best B2C products on the market. When our customers grow, we grow, too!Want to know more about product design at HubSpot?We know the and can get in the way of meeting spectacular candidates, so please don't hesitate to apply - we'd love to hear from you.If you need accommodations or assistance due to a disability, please reach out to us .At HubSpot, we value both flexibility and connection. Whether you're a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you'll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangementsMassachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page .India Applicants: link to HubSpot India's equal opportunity policy .About HubSpotHubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.We're building a company . We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.Explore more:By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's for details on data processing and your rights.

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