Assistant Front of House Manager

The Doyle Collection

  • Bloomsbury, Central London
  • Permanent
  • Full-time
  • 1 month ago
We are looking for an experienced, motivated, and guest-focused Assistant Front of House Manager to join our exceptional team. If you have a passion for hospitality and thrive in a dynamic, luxury environment, we would love to hear from you!Key Responsibilities:
  • Ensure that sales/upgrade targets are set, achieved and improved where appropriate
  • To take responsibility for Guest Profile Management ensuring compliancy with company standards
  • To oversee, coordinate and communicate with all front office personnel to ensure optimum occupancy and average room rate for the purpose of maximising revenue for the hotel
  • To strive for 88% in the FORBES audit by incorporating training and quality checks for all departments within FOH
  • To establish and maintain consistent and effective operational procedures and standards within the Reception and Guest Services departments to ensure that customer service is consistently high
  • To actively participate in any training and development activity designed to improve standards and performance levels
  • To create a high performance working environment which encourages, rewards and recognises the delivery of the Proud and Brand Values and Company vision
The Perks of working for The Bloomsbury Hotel:
  • Generous service charge on top of your salary
  • Holiday allowance increasing with length of service up to 25 days
  • Free meals on duty
  • 50% discount when dining with The Doyle Collection
  • Discounted rates when staying in our hotels
  • Training dedicated to personal development
  • Cycle to work scheme
  • Discounts in selected stores and online shops
  • Life Insurance and Company Pension
  • Complimentary uniform and dry cleaning
  • One paid volunteering day per year
  • Free access to the Employee Assistance Programme
  • Hotel Incentives and rewards
  • Staff summer parties, Christmas parties and regular team get togethers
  • Refer a Friend bonus scheme
The Bloomsbury, LondonLocated in central London just minutes away from The British Museum, Theatreland, Soho and the designer boutiques and markets of Covent Garden, The Bloomsbury hotel sits at the heart of the historic and vibrant 18th century Bloomsbury. The Bloomsbury is the proud winner of 'Best Urban Hotel' in the 2017 Condé Naste Johansen's UK and Ireland Awards for Excellence.The Doyle CollectionThe Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness.We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment.In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.

The Doyle Collection