Front of House Assistant

London
£25,750-30,000 per year
Permanent
Part-time

20 days ago

The VacancyAn exciting opportunity has arisen in our Front of House Team in London on a permanent basis. This is a chance to be part of a small team providing a high quality, professional reception and catering service to clients and staff. Working 2 days per week Thursday and Friday in a varied shift pattern 08:00-16:00, 09:00-17:00 or 09:30 - 17:30 onsite.Though this is a varied role, your key tasks will include:

To be first point of contact. Meet and greet all Hymans Robertson clients and staff in a professional manner
Answer calls politely, quickly and efficiently using Microsoft Teams
Ensuring contractors and visitors sign in and out using our online visitor management system
Maintain the meeting room diaries using Outlook
Book and record all taxi bookings
Record and handle all incoming and outgoing couriers
Preparation of tea and coffee & order lunches when required
Monitor meeting rooms i.e. setting up and clearing rooms for lunches, meetings and events
Ensuring kitchen areas are clean and tidy and have sufficient stock
Ensuring efficient catering service for additional events
Managing delivery of goods
Managing internal support calls
Managing other ad hoc administrative duties such as invoice processing, carrying out internal audits and carbon reporting
Generally assisting the Facilities Managers on any other ad-hoc duties
To ensure that all areas of responsibility comply with our own internal policies
To ensure all catering facilities adhere to food hygiene and H&S standards, training provided
To ensure the Facilities Manager is aware of all contractors who may be onsite

To enjoy and succeed in this role, you will have:

The ability to communicate at all levels.
Strong efficiency and punctuality
Confident & polite telephone manor
A working knowledge of Microsoft Office
Previous experience in a customer facing role would be advantageous
Excellent communication skills, both verbally and written.
Exceptional organisation and time management skills.
Excellent team working skills, with the ability to work on own initiative.
Ability to work independently and collaboratively as a team.

In addition to a competitive salary and access to our profit share scheme, we offer:

A flexible selection of employee benefits, so you can choose a package that best matches your lifestyle and needs.
A collaborative and encouraging work environment where your thinking and ideas are encouraged.
On site mental health and wellbeing assistance.
A commitment to helping you develop both personally and professionally, with mentoring opportunities and access to our award-winning learning portal, Aspire.
Regular social activities, in addition to three days paid volunteering leave each year and a day's leave to celebrate your birthday.

Please note, we recruit on a rolling basis so early applications are recommended to avoid disappointment.About UsTogether, we've been building better futures for over 100 years. For our people, our clients and their people, our communities and the environment.We thrive on tackling complex problems. And we believe those problems are best solved by diverse teams - diverse in skills, approaches and backgrounds. Our independence lets our people be themselves and think freely, while working in a collaborative, supportive environment. We love innovative, independent thinking and want everyone to share their ideas.Working alongside employers, trustees and financial services institutions, we offer pensions, investments, benefits and risk consulting services, as well as data and technology solutions. With over 1000 employees and counting, we're one of the leading consultancies in our field and are proud to be recognised by numerous industry awards.We're committed to developing our people and encourage everyone to carve out their own career path. We've many colleagues who started out in one team in the business and have ended up somewhere completely different, having had the chance to develop new skills and explore new passions.We are continually working to improve our inclusive culture and employ diverse talent. We therefore welcome applications from people from all backgrounds, which includes but isn't limited to: age, disability, ethnic heritage, gender, marital or civil partnership status, neurodiversity, religion, sexual orientation, and socio-economic background.Our hybrid working model offers the best of both worlds - home working as well as a fun, collaborative office environment - meaning flexible working patterns to accommodate individual needs. Find out more about our careers .If you need any assistance in relation to a personal requirement, medical condition or neurological difference during our selection process then please let us know.Together, we can make this the best job you'll ever have.We OfferOur culture We live and breathe our four values - friendly, confident, partnering and straightforward - and genuinely care about out people, clients, community and the environment.Job satisfaction Every employee can genuinely make a difference and contribute towards achieving our purpose - together, building better futures. Whether that's helping our clients build more secure financial futures, using your 3 days volunteering or helping us reduce our carbon footprint.Reward and wellbeing We offer competitive salaries, a share of company profits and an award-winning benefits package. We also take your mental, physical, social and financial wellbeing seriously, both in and outside of work.Flexible working We trust our people to work in a pattern that suits their circumstances with a healthy balance of home and office working.Latest technology We use the most up-to-date technology and software to match our ground-breaking business solutions that make life easier for us and our clients.Career development There is no linear path - learning opportunities are plentiful and empower you to carve out your own career.

Hymans Robertson

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