Fire & Security Service Engineer

Securitas

  • Kingston upon Hull
  • Permanent
  • Full-time
  • 16 days ago
Company DescriptionThe role…As Service Engineer you will undertake the servicing and maintenance for our customers. You will take ownership of a problem and have the ability to identify and rectify problems before they occur. Taking pride in your work, you will deliver the best service to our customers and exceed their expectations whenever possible.Job DescriptionWhat you will do…Key Product Areas:Access Control | Intrusion Protection | Video Surveillance | Door Entry | Fire Detection | Audio Alarm Verification | Staff Protection | Public Address | Time & Attendance | LED Lighting
  • Drive excellent customer service by working with the area supervisor and national Call Centre utilizing our dedicated PDA management software. You will be expected to provide a professional and positive “can-do” approach to service calls and maintenance visits. Once established, the successful candidate will also have significant additional earning potential through our callout Rota.
  • Attend and resolve daily service calls plus maintenance visits where required
  • You will be accountable for your vehicle and its stock once issued. It is your responsibility to ensure they are adequately maintained with any issues being escalated once identified
  • Flexible working hours will be periodically required to meet client demand
  • Ideally located approximately 30 minutes travel into your working area
  • Clean driving license
QualificationsWhat you will need…Working knowledge of the following:
  • Fire - Gent, Kentec, Advanced, notifier, addressable & conventional
  • Intruder systems: Texecom, Galaxy, Pacom & GE ranges
  • Access Control systems (PC based and standalone): Lenel, CEM, C-Cure, PAC & Paxton
  • CCTV systems across analogue and IP platforms.
Experience of the following will be advantageous:
  • Milestone, Dahua, Genetec, CEM
  • Strong IP networking skills
  • Basic electrical principles
Person Specification:
  • Strong knowledge of the Security Systems industry and it's standards
  • Proven field service technical experience
  • Proactive response to all situations; lone working and problem-solving ability.
  • Proven track record of delivering excellent customer service
  • At least 3 years' experience within the security industry
  • Ability to identify & refer potential sales leads (paid commission available)
  • Good communications skills
  • Good time management and planning skills
Additional InformationIt's great to see you're considering a career with us here at Securitas UK! You're one step away from joining our global team of over 375,000 professionals.Ready to take the next step? Click 'I'm Interested' to submit your CV. Questions? Reach out anytime at .Why Choose Securitas UK?At Securitas UK, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities.What You Can ExpectApplying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application, and we appreciate your patience. Need support? We're here to help-just drop us an email.Diversity & Inclusion: Be Yourself at SecuritasWe are an all-inclusive employer, embracing individuality and diversity as key to our success. Our belonging strategy focuses on:
  • Career Growth: Clear pathways from apprenticeships to leadership programs.
  • Inclusive Leadership: A culture of respect, transparency, and collaboration.
  • Fair Pay & Benefits: Competitive, equitable compensation and benefits.
Our Commitment to YouWe support our workforce through initiatives such as:
  • Employee Networks - Safe spaces to connect and influence policies for change.
  • Race at Work Charter & Armed Forces Covenant - Supporting equality and inclusion.
  • Disability Confident Employer - Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification - We commit to guaranteeing an interview to anyone who discloses a disability at screening, providing they live within the location requirements.
  • Health & Well-being Programs - Mental health support and workplace wellness.
  • Neurodiversity Top Employer Certification - Leading inclusivity for neurodivergent individuals.
We celebrate diversity year-round with events like BSL Week, International Women's Day, PRIDE, and Black History Month and so much more!Take the Next StepJoin us and be part of a team that values you. Click 'Apply Now' and start your career with Securitas UK today!It's great to see you're considering a career with us here at Securitas Technology! You're one step away from joining our global team of over 375,000 professionals.Why Choose Securitas Technology?At Securitas Technology, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities.What You Can ExpectApplying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application, and we appreciate your patience. Need support? We're here to help-just drop us an email.Diversity & Inclusion: Be Yourself at SecuritasWe are an all-inclusive employer, embracing individuality and diversity as key to our success. Our belonging strategy focuses on:
  • Career Growth: Clear pathways from apprenticeships to leadership programs.
  • Inclusive Leadership: A culture of respect, transparency, and collaboration.
  • Fair Pay & Benefits: Competitive, equitable compensation and benefits.
Our Commitment to YouWe support our workforce through initiatives such as:
  • Employee Networks - Safe spaces to connect and influence policies for change.
  • Race at Work Charter & Armed Forces Covenant - Supporting equality and inclusion.
  • Disability Confident Employer - Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification - We commit to guaranteeing an interview to anyone who discloses a disability at screening, providing they live within the location requirements.
  • Health & Well-being Programs - Mental health support and workplace wellness.
  • Neurodiversity Top Employer Certification - Leading inclusivity for neurodivergent individuals.
We celebrate diversity year-round with events like BSL Week, International Women's Day, PRIDE, and Black History Month and so much more!Take the Next StepJoin us and be part of a team that values you. Click 'Apply Now' and start your career with Securitas UK today!

Securitas