Senior Account Manager
- Wakefield
- Permanent
- Full-time
- Manage the relationships with influencers & decision makers within customer accounts to promote loyalty and high customer retention.
- Identify opportunities and close deals for additional Aptean products, add-on licenses, upsell modules & next version upgrades for existing Aptean customers.
- Identify and manage opportunistic new business situations.
- Maintain a thorough understanding of a customer’s business goals and the status of all current projects and issues.
- Optimize portfolios, prioritize accounts, and create & maintain strategic account plans, quotes and forecasts.
- Manage a revenue and bookings quota and participate in frequent forecast reviews of assigned territory.
- Facilitate internal communication, including cross-functional transitions, escalations and contracts by engaging appropriate Aptean team members to add value to account.
- Minimum 1 year experience working with SaaS, software products, services, competencies, and offerings across Manufacturing sectors.
- Thorough understanding of the customer sales cycle.
- Knowledge or experience of sales methodologies, e.g. Challenger Sale, Value Selling – MEDDIC.
- Effective verbal and written communication skills with the ability to credibly present recommendations at senior levels in the organization.
- Excellent sales, negotiation skills and objection handling skills.
- Must be motivated, goal oriented with the proven ability to work with minimal direction and maintain a high level of collaboration across geographically diverse teams.
- Possesses a high degree of honesty, integrity, and ability to maintain confidentiality.
- Good decision-making ability and negotiation skills.
- Opportunity to grow within a global software company, which promotes work-life balance.
- Pension scheme.
- Life assurance.
- Private medical care.
- Income protection scheme.
- Hybrid working model: 2 days per week in the office + home office + visiting clients.