Lead Software Delivery Manager
- London
- Permanent
- Full-time
- Lead Project and Delivery staff across the business to deliver all product & software projects & change.
- Implement & manage Product & Software Change governance ensuring procedures are followed with a full audit trail from design to delivery into production.
- Work with the broader delivery management team to ensure that squads are resourced appropriately to deliver the Product & Software Roadmap and Plan.
- Own the completion of all effective people management processes (recruitment, objectives, personal development, talent & succession & performance management) for the function.
- Promote the maintenance of a strong culture of compliance, risk management, integrity, innovation, client focus and other such Winterflood or Close Brothers values.
- Encourage and support a culture of innovation and forward thinking.
- Build strong relationships with other functions and business units to collectively achieve Winterflood strategic priorities and goals.
- Lead the delivery management practice at Winterflood, coaching and mentoring teams to improve delivery quality and cadence evangelising best practice in delivery management
- Input to the Software Engineering Strategy and ownership of planning and delivery of the strategic roadmap.
- Ensure challenge where appropriate at assigned governance committees in the spirit of growing the business within risk appetite & regulation.
- Contribute towards the negotiation of technology vendor contracts and agreements as required ensuring all appropriate risk assessments and outsourcing points have been considered.
- Communication to all levels of the business of progress, performance, and planning.
- Lead the day-to-day oversight of Software Delivery, raising any issues to the Head of Software Engineering as appropriate.
- Ownership of live issues & incidents ensuring all facts are established, communication of updates & resolution and a root cause is identified with a supporting plan to fix. Ensure all resulting actions are closed.
- Ensure proactive communication with all internal stakeholders – particularly with respect to technology performance & change.
- Leadership of designated staff ensuring delivery of technology performance, architecture, design & change follow formal governance.
- Take clear remedial action where necessary and informing the Head of Software Engineering as and when appropriate.
- Sponsor personal development across the function to ensure effective succession with skills & knowledge aligned to long-term strategic requirements.
Required Skills and Knowledge
- 5 years+ proven experience in Software Delivery Management, preferably in Financial Services.
- Proven experience of delivery of complex technology change, achieving demonstrable business results
- Adaptable approach, befitting of a small growing business with excellent communication skills.
- Mandatory Qualification: A degree (or equivalent level qualification) in a relevant IT specialism or proven experience to the same level.
- Delivery Management / Product Management tools such as JIRA, Azure DevOps or Equivalent
- Project Management Tools (e.g Microsoft Project)
- Competitive salary inclusive of discretionary annual bonus & annual pay review
- Work Abroad Policy for up to 15 days per year
- 25 days holiday plus bank holidays and additional well-being day
- Option to purchase an additional 5 days holiday per year
- Flexible working options available, including hybrid working
- Pension scheme up to 10% employer contribution
- Sharesave scheme
- Income Protection & Life insurance (4 x salary core level of cover)
- Private health care via BUPA
- Employee Assistance Programme
- Discounted Gym Membership
- Variety of travel to work schemes