Assistant Manager - Microsoft Intune Specialist - Mobile Devices

Deloitte

  • London
  • Permanent
  • Full-time
  • 2 months ago
Connect to your IndustryDeloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.Connect to your career at DeloitteDeloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunityThe Regional Mobile Device Management Specialist is responsible for designing, building, and implementing solutions that meet organizational requirements while delivering quality results with minimal disruption to end users.This role involves administering Microsoft Intune and related technologies, with a focus on modern desktop and mobile device management. It contributes to the organization's technology leadership by researching and integrating new features, ensuring continuous improvement aligned with the firm's goals. Key Responsibilities include:
  • Microsoft Intune Administration.
  • Maintain in-depth knowledge of Intune Tenant administration.
  • Strong understanding of Role-Based Access Control (RBAC) for Microsoft Intune.
  • Administer Mobile Threat Defense (e.g., Symantec, Microsoft Defender).
  • Manage user and device certificates (SCEP, NDES).
  • Administer special function devices like kiosks, rugged devices, MTR, HoloLens, Meta Quest, Zoom, etc.
  • Create and manage compliance policies, configuration profiles, mobile application management (MAM), and app configurations.
  • Facilitate discussions on newly discovered technologies.
  • Expertise in enrollment workflows and mobile application deployment cycles.
  • Troubleshoot mobile device management issues and incidents and provide customer support to end users.
  • Support Zero-Touch Enrollment & Automatic Device Enrollment processes.
  • Manage and enforce mobile device management policies and restrictions.
  • Build trust with internal teams and clients through effective communication.
  • Maintain communication with various geographic locations to address and resolve MDM-related questions or issues, while keeping them informed about upcoming changes and other relevant updates.
  • Test and analyze new Intune features, providing suggestions aligned with organizational security standards.
  • Identify security gaps and recommend mitigation strategies.
  • Maintain working knowledge of Azure Active Directory and its integration with Intune.
  • Monitor and troubleshoot issues reported in ServiceNow.
  • Collaborate with cross-functional teams for solutions and implementations.
  • Contribute to documentation, process optimization, and compliance with change control standards.
  • Assist in training new staff and participating in employee engagement programs.
  • Ensure adherence to security protocols and report any breaches.
  • 24 x 7 on call rotation.
Connect to your skills and professional experience
  • Expertise in Microsoft Intune.
  • Experience in mobile device management and modern desktop management.
  • Strong understanding of mobile device management and endpoint security.
  • Bachelor's Degree or equivalent in a relevant field.
  • Proven experience in IT, with specialized knowledge in Microsoft Intune and Endpoint Configuration Manager environments.
  • Industry certification in Microsoft Intune and Modern Desktop Management or equivalent.
  • Broad infrastructure experience beyond Intune, including Azure, MFA, and Identity Access Management.
  • Experience with administering MECM for modern desktop management, co-management, Intune, Autopilot, and Cloud Management Gateway.
  • Experience managing Active Directory and Group Policy Objects (GPOs).
  • Ability to speak multiple languages (preferred).
Connect to your business - Enabling FunctionsCollaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us.Personal independenceRegulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.Connect with your colleagues"Everyone at Deloitte builds relationships with their peers and puts in effort to get to know one another, making the work more enjoyable." - Deloitte EmployeeOur hybrid working policyYou'll be based in one of our UK locations with hybrid working.At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.Our commitment to youMaking an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.Connect to your next stepA career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careersWPFULL SLICSS LOCOFFICE BAGLOB

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