Receptionist
- Greater Manchester
- Permanent
- Full-time
- Act as the first point of contact for clients and visitors, delivering a professional, friendly, and welcoming service that creates an exceptional first impression.
- Manage enquiries and requests, resolving issues promptly and arranging meeting room bookings, set-ups, AV, catering, and hospitality services.
- Represent the business as a true ambassador, consistently demonstrating a proactive, customer-focused approach.
- Prepare and maintain meeting rooms and reception areas to 5-star standards, ensuring they remain professional, clean, and fully equipped.
- Coordinate incoming and outgoing mail, parcels, and courier services.
- Provide administrative support, including logging helpdesk requests and handling phone and email queries.
- Collaborate with colleagues to deliver a seamless client and visitor experience.
- Previous Front of House experience in a corporate or hotel reception environment.
- Demonstrates a genuine passion for customer service with a proactive, “going the extra mile” attitude.
- Strong communication skills, including excellent telephone manner, interpersonal ability, and fluent written and spoken English.
- Organised and resilient, able to prioritise effectively, multitask, and remain calm under pressure in fast-paced environments.
- Confident using MS Office with good general IT literacy.
- Holds or is willing to obtain an SIA Door Supervisor licence.
- Collaborative team player with the ability to also work independently on own initiative.