Quality and Governance Lead

Royal Borough of Kensington and Chelsea

  • Winchester
  • £40,643-45,077 per year
  • Permanent
  • Full-time
  • 5 days ago
Job Details:Job Reference: HCC622100Salary Range: £40,643 - £45,077 per annumWork Location: Elizabeth II Court, WinchesterHours per week: 37Contract Type: PermanentClosing Date: 11 September 2025The Role:In this varied role, you'll join our Senior Management Team as a Governance and Quality Lead, shaping and overseeing the approach to quality across all residential, nursing services and day services within HCC Adults' Health and Care. Your work will directly contribute to ensuring that everyone in receipt of our services, experiences the best possible standards of care and support.What you'll do:
  • Influence and shape the development of high-quality services.
  • Ensure in-house services operate in line with the overall quality strategy for the directorate.
  • Ensure robust processes are in place to address quality concerns and develop and embed a culture of continuous improvement.
  • Review and enhance systems for monitoring and responding to quality concerns.
  • Develop and maintain good working relationships with CQC, other strategic bodies and national organisations.
  • Use your knowledge and expertise to provide advice on best practice standards, quality assurance frameworks, remediation processes and CQC enforcement.
What we're looking for:
  • Experience and knowledge of CQC's inspection regimes.
  • Strong organisational and prioritisation skills.
  • Agile and able to adapt quickly in response to changing needs.
  • Resilient and able to remain calm under pressure, whilst balancing conflicting demands.
  • Strong verbal and written communication skills, with the ability to tailor your style to different audiences.
Take a look at our for more information about the Quality and Governance Lead role, team and our values. The section 'About you' explains what specific knowledge, skills and experience we want you to tell us about. Make sure you explain how you meet these requirements and demonstrate our values, in your application.Why join us?
  • Rewarding Work: Make a real difference in the lives of our residents and know that you can help improve the quality of life of others and make a lasting impact on the lives of those you care for.
  • Make a difference: Watch this
to find out more about the important work our Older Adults Residential Teams do. * Supportive Environment: Work in a friendly and collaborative team who feel proud of the work they do to support people in our community.
  • Professional Growth: We invest in your future. With ongoing development opportunities, you'll have the chance to enhance your skills and advance your career in the care sector.
  • Competitive Benefits Package: Find more information
.Other roles you may have experience of may include: Quality Assurance Manager, Governance Manager, Governance and Risk Lead, Quality Improvement Lead, Quality and Standards Manager, Regulatory Compliance Lead, Governance and Assurance Manager, Clinical Governance Lead, Service Improvement and Governance Lead, Health and Care Quality Lead.Travel Requirements:You may be required to visit other locations within Hampshire and therefore need to have the ability to travel, as necessary.Values Based Recruitment:We recruit for attitudes and values in Adults' Health and Care. We invite you to evidence how you demonstrate our 5 core values in your application. For more information on our values, please refer to the candidate pack.Additional Information:Quality and Governance LeadVetting Requirements:This post is subject to a Criminal Records Check.Contact Details for an Informal Discussion:For general enquiries, please contact
For an informal chat about the role, please contact Emma Ware, Assistant Head Care Services onHampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.

Royal Borough of Kensington and Chelsea