
Operations Controller **INTERNAL APPLICANTS ONLY
- Flintshire
- £26,883 per year
- Permanent
- Full-time
- Efficiently managing the outbound schedule to ensure collection and delivery times are met.
- Issuing instructions to designated staff to maintain a smooth flow of inbound and outbound work.
- Controlling paperwork for outbound vehicles, ensuring 100% accuracy.
- Being the initial point of contact for all drivers arriving on site.
- Communicating issues to Shift Managers in a timely manner to minimise disruption to the schedule.
- Participating as an active member of the operations team, and to offer suggestions for solving problems, improving efficiency, customer and quality focus.
- Maintaining good communication with transport providers to ensure late collections and delivery failures are avoided.
- Producing a thorough, detailed handover to the following shift highlighting potential issues, reminders and current state of play.
- Proven experience within a similar fast-paced role.
- Ability to prioritise work based on scheduling and available resources.
- PC literate in Word, Excel and Outlook with the ability to demonstrate a high level of attention to detail.
- Must be a team player who is capable of working on your own initiative.
- Able to demonstrate an in-depth knowledge of on-site systems.
- Experience and good working knowledge of Autostore and RF kit.
- Strong communication skills with the ability to demonstrate a courteous and professional attitude towards customers and third party hauliers.
- Excellent time management skills and ability to solve problems.
- Annual Leave - 20 days inclusive of the bank holidays.
- Pension scheme - We want colleagues to enjoy a comfortable retirement so we offer a great contribution of 4% employee and 4% employer.
- Life Assurance - x2 your annual salary.
- Wellness - Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
- Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
- Reward & Recognition - We recognise that employees have gone the extra mile via Employee of the Month and Year, special recognition and long service awards.
- Everyday discounts - Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!