
Head of Development & Low Code
- Liverpool
- £85,000 per year
- Permanent
- Full-time
- Delivery Frameworks: Develop and mature end-to-end delivery frameworks including business requirement gathering, code QA and product roadmaps.
- Legal Case Management (CMS) Workflow Leadership: Oversee the design, implementation, and continual improvement of legal CMS to optimise workflow, document management, and collaboration. Ensure the workflow team responds to the needs and requirements of the business, acting on instructions and feedback from business stakeholders.
- Web Team Leadership: Guide the web team in delivering and maintaining digital platforms that serve the business, ensuring the team takes direction from business stakeholders and provide solutions that reflect organisational priorities.
- Finance Systems Team Leadership: Manage and enhance financial systems supporting the business, ensuring seamless integration with wider organisational finance tools.
- Low Code: Lead the team in moving to low code/no code solutions.
- Product Ownership Development: Champion the adoption and maturity of a product ownership culture, providing direction, training, and support to product owners and stakeholders.
- Data Quality Assurance: Enable robust data practices to support the business in tracking data flow and preserving master data management.
- Testing & Quality Assurance: Ensure rigorous standards of testing and QA, delivering reliable and high-quality releases.
- Strategic Leadership: Own, develop and execute a strategy and roadmap for your area of responsibility.
- Team Management: Lead, inspire, and mentor teams. Set clear goals, provide regular feedback, foster professional growth, and create a collaborative and empowered working environment.
- Reporting & Analytics: Develop and present regular reports on service performance, trends, risks, and achievements to senior leadership and stakeholders. Use data to inform decision-making and strategic direction.
- Process Management: Develop and maintain clear documentation, knowledge base, structured processes, and transparent metrics to underpin operational excellence and regulatory compliance.
- Project Management Framework: Ensure IT projects and programs run to time, budget, scope and deliver the expected benefits whilst also being able to move at speed.
- Stakeholder Engagement: Collaborate with legal professionals, IT peers, finance & HR teams, and external vendors to deliver projects and services meeting business and compliance requirements.
- Continuous Improvement: Champion the organisation's drive for operational excellence. Employ quality management methodologies (such as Lean, Six Sigma, ITIL) to streamline processes, reduce costs, and enhance service value.
- Collaborative working: Collaborate closely with other IT teams to ensure stability, performance and security of all IT solutions.
- Facilitate Success: Foster collaboration, outcome driven and high performing teams across IT through the celebration of successes and rapid intervention when needed.
- Risk & Compliance: Ensure all systems and processes meet relevant legal, regulatory, and data security standards.
- Strong background in software development lifecycle management and agile methodologies including low code/no code and product ownership.
- Experience working with outsourced and hybrid (augmented) teams
- Commitment to excellence and continuous improvement
- Strong business acumen skills including managing budgets and resources.
- Solutions-oriented visionary and strategic thinker.
- Collaborative leader with a passion for team development and mentoring
- Knowledge of risk management, compliance, and data protection