Front of House / Cleaning Manager

Sodexo

  • Birmingham
  • £35,500 per year
  • Permanent
  • Full-time
  • 1 day ago
We are looking for an experienced and motivated FOH Manager/ Cleaning Supervisor to join our team. You will manage and supervise soft facilities services, including cleaning, portering, front-of-house, and mailroom operations. This is a hands-on leadership role where you'll ensure service standards are consistently met while supporting the General Services Manager to deliver excellence.What you will do:Oversee the daily delivery of soft facilities management services.Supervise and support a team of cleaners, porters, mailroom operatives, and front-of-house colleagues.Ensure compliance with service level agreements (SLAs), KPIs, and contractual standards.Build and maintain strong client and customer relationships.Complete weekly KPI reporting and assist with audits.Promote a safe, clean, and efficient working environment.Handle stock, equipment, and resources responsibly.Provide training, coaching, and cover for team members and managers when required.What You Bring:Oversee the daily delivery of soft facilities management services.Supervise and support a team of cleaners, porters, mailroom operatives, and front-of-house colleagues.Ensure compliance with service level agreements (SLAs), KPIs, and contractual standards.Build and maintain strong client and customer relationships.Complete weekly KPI reporting and assist with audits.Promote a safe, clean, and efficient working environment.Handle stock, equipment, and resources responsibly.Provide training, coaching, and cover for team members and managers when required.What we offer:Training and professional development opportunities.A supportive team environment.Opportunities for career progression.The chance to make a real impact in a visible, people-focused role.A friendly and supportive work environmentWellbeing Support - Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.Financial Benefits - Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.Career Growth - Apprenticeships, learning tools, and development opportunities.Work Perks - Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.Join us and be part of a company that values its employees and offers real career growth opportunities.Salary £35,500 per annum
Frequency Annual
Job Reference SDX/TP/1117004/147288
Contract Type Permanent - Full Time
Closing Date 16 September, 2025
Job Category Cleaning
Business Unit UK Government - Frontline
Location Birmingham , United Kingdom
No. of positions 1
Posted on 02 September, 2025

Sodexo