Trading & Category Manager - Smartphone
Samsung
- Chertsey, Surrey
- Permanent
- Full-time
With the constantly evolving trends in consumer behaviour towards shopping online and purchasing directly from manufacturers, Samsung has made growing its Direct to Consumer (DTC) business one of its strategic priorities globally. In the UK & Ireland we have set an ambition of $1bn of sales or c20% of turnover, per annum, by 2025!The DTC Division of SEUK are on a mission to make purchasing direct from Samsung the best way to own and experience a Samsung Product. Whether it’s purchasing through Samsung.com or within our Premium Retail outlets within Selfridges and Harrods, we’re looking to make shopping with Samsung a joy – offering the full Samsung range and compelling financial propositions – backed up with the best possible Samsung Service.Role and ResponsibilitiesYour Key Responsibilities:Commercial owner of Smartphone product, working alongside our Smartphone Lead to deliver DTC sales growth through Samsung.com. This role will:Deliver commercial KPIs for Smartphone through Samsung.com:Own the sales plan for mid-tier and entry level Smartphone through Samsung.com, driving sales revenue, volume and share of business growth.Be responsible for delivering profitable sales, through effective management of investment and clear understanding of the Smartphone P&L.Deliver Incremental sales deduction return on investment and sales incrementality through promotions and sellout platforms.Drive improvement in secondary KPI’s such as: channel sales, traffic, conversion, average order value, forecasting, availability and aged stock.Deliver a compelling category proposition for Smartphone through Samsung.com:Ownership of the price and promotional plan for mid-tier and entry level Smartphone products through Samsung.com.Responsibility for management and development of sellout platforms (e.g. Trade In) and their contribution to sales of Smartphone products.Effective management of Go To Market for new mid-tier and entry level Smartphone products through Samsung.com.Manage and collaborate with partners within MX Division to deliver wider Samsung business objectives in line with our own targets.Lead the wider eCommerce team in execution of this plan through Samsung.com and Performance Marketing channels.Own the quarterly planning process for mid-tier and entry level Smartphone products through Samsung.com, aligned with the MX Division.Be responsible for identifying commercial priorities within the category, and effectively briefing executional teams to deliver them.Brief and deliver the plan through partners in Merchandising, UX and Performance Marketing, holding them accountable to targets.Regularly report against performance targets, and implement tactical course correction where necessary to meet sales objectives.Ensure efficient operational management of the Smartphone business, through accurate forecasting and reporting of sales plans to the business / HQ.Efficient and effective ways of working across multiple teams, focused on one touch and clear alignment.Implement trading governance, ensuring clear and precise actions are delivered through multiple cross functional partners.Effective crisis management, leading the wider team in problem-solving as and when issues arise that pose a customer or sales risk.Working with Finance and Operations to ensure short, medium and long term forecast and sales planning is delivered accurately in a timely fashion.Skills and QualificationsWhat we need for this roleTo be successful, you will possess the following skills and attributes:Experience in an eCommerce Trading / Commercial role in a multichannel or pureplay retailer.Commerciality (strong understanding and delivery of key financial numbers).Strong planning, briefing and organisational skills. Ability to be flexible and react at short notice (but in an organised way).Strong communicator, with clear and concise written and verbal communication skills.Analytical, with the ability to digest and understand complex data sets and make recommendations accordingly.Achieving results through others (Influencing vertically through the org).Strong problem solving capability.What does success look like?Delivery of sales plan ambitions from non-Flagship Smartphone products.Accurate sales forecasting across short, medium and long term dimensions.Demonstrate ability to be a driving force for your category: a self starter with ambition to grow and develop in the role and team.Showcase your ability to identify and deliver new opportunities through a restlessness to keep driving improvement.Build effective relationships with key partners in DTC and MX DivisionBenefits of working here at Samsung include:Hybrid working (3 days office & 2 days at home)Bonus SchemePension contribution3 x volunteering days each yearHoliday - 25 days per annum plus bank holidays and an additional day off for your birthday!Access to staff sales discounts on a wide range of Samsung productsAccess to discount shopping portalWe are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.We create the future by fostering a diverse culture to drive sustainable growth.
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