
Homeless Advice & Private Sector Accommodation Officer (Slough)
- Slough, Berkshire
- Temporary
- Full-time
- Ability to manage a varied caseload independently and ensure legal compliance.
- Proven experience in homelessness prevention casework, including carrying out assessments under the Homelessness Reduction Act 2017, issuing decision letters, and developing Personalised Housing Plans (PHPs).
- Ability to build and maintain relationships with private landlords and letting agents to identify and secure accommodation for clients at risk of homelessness.
- Confidence in negotiating tenancy terms and promoting landlord incentive schemes such as rent deposits, bonds, and rent in advance.
- Capability in supporting clients to secure their own accommodation through affordability advice, tenancy readiness, and budgeting support.
- Skilled in mediation with landlords, friends or family to prevent eviction or homelessness.
- Sound understanding of tenancy rights, welfare benefits, and local housing pathways.
- Able to carry out home visits, working with vulnerable individuals, and collaborating with internal teams and partner agencies.
- Strong written and verbal communication skills, with accurate and up-to-date case recording.
- Strong knowledge of housing legislation (Parts 6 & 7, HRA 2017)
- Familiarity with NEC (Northgate), Jigsaw, and Agresso systems
- Excellent admin, IT, organisational and communication skills
- Full-time (37 hrs/week), hybrid working (up to 2 days per week in the office)
- Enhanced DBS required; car driver/owner is not essential