
Sales and Events Manager - OTE circa £40k
- St Albans
- £30,000 per year
- Permanent
- Full-time
- Base Salary: up to £32k per year depending on experience
- Tronc: Estimated between £5.5k per annum
- Bonus: Up to £5k potential annual bonus
- Overtime Pay: Get paid for any hours worked beyond your contracted hours at your normal hourly rate - no pre-approval required
- 40 hour weekly contract!
- A commitment to prioritise your work life balance and respect of your time off.
- Christmas Day off!
- Occasional Weekend Working
- Power over your pay with Wagestream
- Meals on duty
- Unlimited 50% off staff discount on food and drink across Cosy Club and Lounge
- Enhanced maternity/paternity benefit (according to length of service)
- An invitation to the most talked-about staff party in hospitality- Loungefest!
- You will work closely with our central reservations team and site team to ensure bookings are well managed and our guests receive a well organised and well executed bookings with us.
- Guests are made to feel special and confident that their booking is being treated with care every step of their journey with us.
- You take the lead on sales building and work in partnership with your General Manager & Operations Manager to spot opportunities to maximise sales
- You will ensure that your site has a great reputation in being the place of choice over our competitors - online or through word of mouth.
- You will measure, collate and communicate your weekly results to the General Manager every Monday.
- You attend (and want to attend) large important functions to ensure they run smoothly, you instil confidence with guests and you are the face of the business.
- Proactively grow and maximise pre-booked sales, through winning business and the organisation of Weddings, corporate packages, PDR bookings, Masterclasses, dinners & drinks parties, ticketed events and bar and restaurant bookings etc.
- Successfully organise, promote and sell all major calendar occasions such as: - Christmas, New Year's Eve, Valentines Day, Mothers' and Fathers' Day, Bank Holiday weekends and any other
- Work to pre-determined targets as set by the General Manager and Operations Manager.
- Create and execute a sales plan for the site, detailing clear targets and objectives for the team.
- Endeavour to always show creativity and innovation while following the processes set before you.
- Proactive outreach via phone, emails / LinkedIn messenger each week to new or existing contacts.
- Attend networking events every month, raising the profile of the site within the local area.
- Ensure social media channels; specifically Instagram & Facebook have a minimum of 4 posts a
- Ensure that all incoming enquiries are dealt with in a timely manner, and deliver a high level of conversion from enquiry to confirmed booking
- Continually build and validate a quality database of contacts with key employers, organisations and private customers
- Manage the ResDiary to provide sales analysis and ensure accuracy of sales reporting
- Perform client show rounds and meet and greet clients, acting as the venue representative
- A happy, smiley, fun loving warm person
- A natural talent and passion for people & hospitality.
- You are obsessive about driving sales and hitting targets
- Good literacy skills alongside excellent attention to detail to support reporting on KPIs
- Good communication skills with the ability to build rapport and trust easily
- Self-motivated, enjoys working at pace with limited supervision whilst adhering to pressure and timescales
- Creative, passionate and positive with site management and kitchen team to ensure events /
- You never settle. For second best that is. You don't cut corners, and you relentlessly turn up each and every day to drive the business forwards
- Do it your way and you go the extra mile. You put your best foot forward every day and have the confidence to be yourself.