Credit Controller / Accounts Assistant
Academia Ltd t/a Smartdesc
- Hemel Hempstead, Hertfordshire
- £30,000 per year
- Permanent
- Full-time
Based: Hemel Hempstead, with hybrid working
Type: Full-time, 12-month contract
Eligibility: You must be eligible to work in the UKAcademia is seeking a Credit Controller / Accounts Assistant to join our dedicated and passionate Finance team. This is a full-time position providing maternity cover for a twelve-month period, with the potential to become a permanent role at the end of that period.The role will be based at our headquarters in Hemel Hempstead. The role will primarily be working in a Credit Control team of 3 but will provide support to a wider Finance team of 11 on an as-needed basis. The finance team are primarily based in the UK.This is a hybrid role, with up to 2 days a week working from home (and always at management discretion).The ideal candidate will have previous experience working as a credit controller in a B2B environment.This is an exciting opportunity for an individual who enjoys working in a dynamic business operating and is analytical and able to resolve problems. They will be liaising with internal teams and external customers to ensure invoices are paid on time and the finance team as a whole functions effectively.This is a high-volume, fast-paced environment and the successful applicant will be expected to hit the ground running.You will be responsible for:Credit ControllerThe successful candidate will be responsible for managing customer accounts and undertaking general administrative duties in the credit control team. They will ensure that customers have sufficient credit allocated in the system and that existing customers have settled monthly accounts in a timely manner. You will be heavily involved in customer interaction, so need excellent communication skills, good levels of diplomacy and the ability to deal with difficult situations.Some of the Credit Controller duties and responsibilities include:
- Keeping a close watch on debtor account balances and ensuring our Debtor Sales Outstanding (DSO) metric is always within acceptable limits
- Processing new account applications, including conducting credit checks and allocating appropriate credit limits to accounts
- Reconciling accounts
- Posting cash to accounts on a daily basis
- Sending reminder letters and statements on a weekly basis
- Dealing with queries and resolving issues as they arise in a timely manner.
- Dealing with finance related tickets, answering calls and taking customer payments as well as other credit control-related administrative duties.
- A keen eye for detail
- Excellent communicator
- Strong numeracy skills
- Ability to work under pressure and to tight deadlines
- Strong work ethic and ability to manage multiple and conflicting deadlines
- Capability of working in a team as well as individually
- Strong grasp of Microsoft Office and the ability to learn how to use Academia’s various finance systems (including Epicor and Xero)
- Good problem-solving skills
We are sorry but this recruiter does not accept applications from abroad.