
Field Care Supervisor - Windsor, Runnymede & West Spelthorne Territories
- Runnymede, Surrey
- Permanent
- Full-time
- Support care consultations, service reviews and completing client support plans.
- Conduct staff supervisions and client QA's.
- Create, update and audit client care plans and assist with digital care planning.
- Maintain accurate client and Care Professional records on Home Instead software and People Planner.
- Conduct client and Care Professional introductions.
- Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.
- Carry out client reviews and action these accordingly.
- Support and mentor Care Professionals.
- Provide support to the Client Experience team.
- Maintain regular contact with clients and Care Professionals.
- Any other duties as directed by your line manager.
- Participate in on-call duties as required.
- Ensure compliance with Home Instead's Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.
- Carry out any other duties deemed necessary for the successful operation of the business.
- holiday.
- Experience in the care sector delivering a wide range of personal care services.
- Experience of working with MAR sheets and medication in a supervisory role.
- Passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.
- Have a full and clear UK driver's licence.
- Have reliable access to a fully insured car
- Have the right to live and work in the UK
- Have prior Care experience and completed a Care Certificate
- Minimum qualification level of NVQ Level 2 - equivalent or above
- The hours are 40 hours per week - Monday to Friday 09:00 am to 17:00 pm + one night per week on call and one weekend in 4 on call.
- ABOVE MARKET SALARY
- Award winning, accredited training and development as standard - time and qualification paid for by Home Instead.
- Employee assistance programme - access to counselling and other benefits to help with the everyday and MANY MORE!!