Breakdown Controller

Kautec Recruitment

  • Elland, West Yorkshire
  • £30,000 per year
  • Permanent
  • Full-time
  • 2 months ago
  • Apply easily
Are you a Breakdown Controller/Maintenance Scheduler/Rental agent living in the Halifax area?Are you looking for a Monday to Friday office based opportunity?Are you able to commute to the Halifax area daily?Roles and Responsibilities of the Breakdown Controller
  • To take customer calls and log repair notifications.
  • To assign and allocate Field Service Engineers to meet customer requirements.
  • To support with the supervision of all maintenance and repair activities.
  • To provide effective customer service and build a working relationship with all customers.
  • To action customer repair, maintenance and breakdown requests in a timely and cost effective manner.
  • Liaise with UK service supervisor and Service Manager regarding any issues that may arise.
  • Keep customers updated on the reported job progress.
  • Deal with day to day queries from both internal and external customers.
  • Ensure all jobs are entered onto the appropriate in-house computer system.
  • To reschedule jobs and resources according to emerging customer needs and resource availability.
  • Ensure all service records are received from the appropriate Field Service Engineer and passed to technical team for assessment.
  • To ensure that all field service vehicle parts sales are recorded accurately and promptly.
If you are actively looking for a new job, as a Breakdown Controller and from a similar background as a Maintenance Controller, Rental Agent, Automotive Service Advisor we are still eager to hear from you and we’ll assist you in finding the next step in your career.Kautec Recruitment recruit for a variety of sectors and are actively seeking to recruit HGV Technicians, HGV Fitters, Mechanics, Mobile Technicians, PSV Technicians, Engineers for our Fleet Management Clients across the UK.RecapBreakdown ControllerLocation: Halifax area – Office BasedDay shift: Monday to Friday38.75 hours per week, 8:30am - 5pmPermanent, full time positionSalary up to £29,870So, what are you waiting for. Get in touch for further details and start that next journey on your career, we’re just a click away, apply now with your CV.

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