Technical Support Executive
Pupil Progress
- Brighton
- £20,000-26,000 per year
- Permanent
- Full-time
- Report to Chief Product Officer (CPO)
- Building data and assessment tracking systems for any educational courses
- Working with our educational consultants to build bespoke tracking systems
- Develop and implement projects that improve the user experience
- Liaise with web-developers on developments and updates and quality assure
- Resolve technical issues raised by our customers
- Provide support to customers with getting started and getting the most out of our website
- Lead in-house training and support for new developments
- Product development of our bespoke platform for assessment
- Use software such as Hubspot and Excel (training will be given)
- Confident IT skills, with the ability and desire to learn new technological systems
- Ideally experience in Edtech (preferred not essential)
- Mentoring from a leader with education and business experience
- Direct access to the companies founders
- Fantastic opportunity to experience a range of roles and build your skills and interest
- Career progression
- A role with real responsibility from the start
- After induction period, possibility to work from home for part of the week
- 1 Additional holiday added for every year served up to five years
- Working with a supportive, experienced team. We believe in execution here at Pupil Progress, working together to problem solve and achieve results.