Engineering Divisional Director
- London
- Permanent
- Full-time
London / MidlandsRole OverviewThe Divisional Director oversees the strategic direction, operational delivery, and financial performance of the account for Integral UK, ensuring exceptional client service and sustainable business growth.Key Responsibilities
- Provide strategic leadership across the account, aligning with both Integral UK's business objectives and client expectations
- Manage client relationships at senior level, serving as the primary point of contact for escalated issues
- Oversee operational delivery across multiple sites/regions, ensuring compliance with SLAs and KPIs
- Lead and develop a high-performing team of operational managers and support staff (circa 250)
- Drive financial performance including P&L responsibility, budget management, and revenue growth
- Implement continuous improvement initiatives to enhance service delivery and operational efficiency
- Ensure compliance with health and safety regulations, quality standards, and industry best practices
- Identify and pursue new business opportunities within existing client relationships
- Collaborate with other divisions and support functions within Integral UK
- Extensive experience in facilities management or property services, with proven leadership in managing large accounts
- Strong commercial acumen with track record of P&L management
- Experience in stakeholder management at senior/executive level
- Relevant industry qualifications (e.g., BIFM, IWFM, RICS)
- Proven ability to lead and develop teams in a multi-site environment
- Excellent communication, negotiation, and presentation skills
- The role may require travel to various client sites across the UK