As a Commercial Account Handler you will be responsible for managing client relationships, policy administration, risk assessment, compliance, and new business development. Your role will involve providing exceptional customer service, ensuring policy accuracy, and staying updated on industry trends and regulations.Responsibilities:
Build and maintain strong client relationships
Assist clients with policy enquiries, changes, and renewals
Analyse clients' risk profiles and identify coverage improvement opportunities
Ensure policy compliance with industry regulations
Maintain accurate client documentation and deliver regular reports
Identify opportunities for upselling and cross-selling insurance products
Stay updated on insurance products and industry best practices
Provide exceptional customer service and address client concerns promptly
Conduct quality checks on documentation and files
Qualifications:
Strong knowledge of insurance products and industry regulations
Exceptional communication and interpersonal skills
Attention to detail and accuracy in policy management
Strong problem-solving and analytical abilities
Proficiency in Acturis insurance software and Microsoft Office Suite
Commitment to ethical business practices and compliance with industry standards
Day-to-day:
Collaborate with clients, underwriters, and team members
Stay informed about industry trends and emerging risks
Keep clients informed about changes in regulations and their implications
Participate in ongoing training and professional development
Undertake other duties as appropriate and as requested by the line manager
