Parts Advisor
- Birmingham
- £27,300 per year
- Permanent
- Full-time
We are seeking a dedicated and detail-oriented Parts Advisor to join our Aftersales team in Birmingham. In this role, you will be responsible for managing parts inventory, assisting customers with their parts needs, and ensuring efficient communication between the Aftersales department, suppliers and customers. The ideal candidate will possess strong organisational skills and a commitment to providing exceptional customer service.Key responsibilities:
- Accurately and efficiently receive and record parts into stock
- Maintain stock levels to ensure the centre has the required stock, whilst managing overage stock
- Maintain pricing structures and stock lists
- Undertake regular stock audits
- Assisting retail customers with their parts needs for their vehicles
- Maintain a high level of housekeeping at all times
- Strong organisational skills with the ability to maintain a systematic approach to tasks
- Excellent communication skills, both verbal and written
- Proficient computer user
- A customer-focused attitude with a passion for delivering high-quality service
- Previous experience in a similar role or automotive environment is preferred but not essential
- Company pension
- Employee discount
- Free parking
- On-site parking
- Driving Licence (required)