Engineer - PDS

Survitec

  • Ellesmere Port, Cheshire
  • Permanent
  • Full-time
  • 22 days ago
Vacancy Title: Engineer - Post Design SupportVacancy Location: Ellesmere Port but UK and global travel essentialEngagement Type: Permanent, Full TimeYour CompanySurvitec are the world's largest survival technology provider. For over 166 years, we have been protecting lives in the air, on land and at sea, through the design, manufacture, and servicing of Survival Technology.Today, we are a global community of 3,000 professionals with presence in 96 countries partnering with our customers to provide innovative solutions that reduce risk and help keep you safe.That's why the world's leading maritime, defence & government, energy and aerospace organisations trust us when it matters most and why we have been awarded the Gold Award by the Defence Employer Recognition Scheme.Your New RoleAs a Post Design Support Engineer, you will primarily be working with a group of fantastic engineers, who are devoted to developing, testing and equipping Pilots from around the globe with cutting edge Pilot Flight Equipment and Survival Technologies.The Experience and Skills You Will HaveKey responsibilities for the Product Technical Trainer/Coordinator include but are not limited to:-
  • Acting as a customer relationship co-ordinator.
  • Engaging with customers through various channels, to ensure clear, concise, and empathetic communication to resolve issues satisfactorily.
  • Diagnose and troubleshoot technical problems reported by customers and collaborate with internal teams to resolve technical issues.
  • Support the Quality and Safety teams by co-ordinating quality and safety investigations.
  • Monitoring Key Performance Indictors: generating reports on recurring issues that can pre-emptively address potential problems and enhance overall system reliability and safety.
  • Provide internal and external product training. Conducting knowledge-sharing sessions to build a knowledgeable and proficient support team.
  • Maintain and review comprehensive documentation, including maintenance manuals, Modification leaflets and engineering change requests.
Participate in product qualification and testing.Skills
  • Holds self and others accountable to meet commitments.
  • Plans and prioritises work to meet commitments aligned with RFD Beaufort goals.
  • Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
  • Develops and delivers communications that convey a clear understanding of the unique needs of different audiences.
  • Builds partnerships and works collaboratively with others to meet shared objectives.
  • Knows the most effective and efficient processes to get things done, with a focus on continuous improvement.
  • Technical proficiency in company products.
  • Excellent verbal and written communication abilities.
Essential CriteriaMust have a passport, and a full driving licence. Global and UK travel is essential to the role.· Proven experience as a Piot Flight Equipment/ Survival Equipment Technical Trainer or maintainer, holding a recognised civilian or military instructor qualification.· Excellent communication and presentation skills to convey technical concepts in an easy to understand manner, catering to a variety of learning styles.· Interpersonal skills to create a comfortable learning environment and to interact with students of diverse backgrounds and technical proficiency.· Problem-solving skills to identify learning difficulties and adapt teaching methods accordingly, as well as troubleshooting technical issues that may arise during training sessions.· Patience and a supportive approach to assist trainees in grasping concepts and techniques, which they may find challenging.· Organizational skills to prepare class materials, create lesson plans, coordinate training schedules, and manage class records.· Ability to keep abreast of new technologies and trends in the industry, to update the curriculum and provide current and relevant training.Experience and qualifications· University degree level in Engineering or Aerospace (desirable)· 2-5 years of wide and deep general experience of providing expert engineering competence· Product Safety and FMECA/DFEMEA experienceWhy You Should Work for Us· 33 days holidays including public holidays· Additional day off to celebrate your birthday· Hybrid Working Policy· Early finish on Friday!· Cycle to Work Scheme· Life Assurance up to 4X salary· Pension Scheme· Training & Professional Development Opportunities· Employee Assistance Programme· Workplace Reward & Recognition schemeHow to ApplyPlease click the below Apply Now buttonIf you would like more information regarding this role before applying, please feel free to reach out to us via Linked In or via recruitment@survitecgroup.com

Survitec