
Shipping Team Leader
- Glasgow
- Permanent
- Full-time
- Several years of experience working within the global freight & logistics sector
- An advanced level of knowledge and demonstrable experience in using incoterms / commodity code / tariff codes
- Established experience of the compliance procedures existing throughout the logistics process
- Excellent communication and customer service skills
- Intermediate / Advanced Excel skills
- Team / people leadership experience is preferred but not essential
- Oversee transport management from/to customers using air, road or sea freight (using nominated freight & logistics companies)
- Processing all aspects of import/export documents, customs entries and compliance for export and import entries and clearance through customs via Pacejet system and liaise with Glasgow Chamber of Commerce when required on documentation
- Responsible for process compliance throughout the logistics timeline
- Communicating verbally and via email with customers and third parties to ensure end to end targets are achieved and despatch complies with Incoterms and customer requirements
- Ensuring usage of incoterms / commodity code / tariff codes are accurate
- Packaging of all outward shipments as per the SOP’s, including clear labelling of product, in line with HSE standards
- Monitoring stock levels of cases and cartons and advising when replenishment is needed
- Participate in internal & external audits to ensure compliance with all purchasing policies
- Prioritise and allocate workload across the team each day
- First point of contact for team member issues, concerns or welfare matters
- Create and maintain a positive and motivating team working environment
- Create and maintain a safe working environment ensuring adherence to relevant HSE policies and procedures
- Plan, track, analyse and monitor KPIs for the team and day to day activities as well as longer term objectives
- Set goals and objectives for team members and provide feedback and support through regular effective regular recorded one to ones, annual appraisals, performance reviews
- Support employee development through identification of skills gaps and future requirements promote multi skilling