
Executive Support Manager
- Cardiff
- £44,336 per year
- Permanent
- Full-time
- Ensuring strategic priorities are delivered and performance is monitored effectively.
- Driving smarter ways of working by advising on digital tools, to include development of Artificial Intelligence systems with the team, along with IT system integration that results in enhancements of working practices.
- Supporting colleagues as a "super user" - not an IT expert, but someone who can guide others on how to get the most from technology.
- Enhancing data assurance - ensuring CRM systems and data sources are accurate, so performance reporting is insightful, visual and impactful.
- Leading on performance monitoring and reporting, providing clarity and assurance against business objectives.
- Supporting system integration and identifying opportunities to improve efficiency.
- Coordinating projects, meetings and stakeholder engagement activities that strengthen relationships across the organisation and beyond.
- Preparing high-quality reports, briefings, and Board papers.
- A proven track record of operational or performance management support at senior level.
- The ability to see the bigger picture across the business, while managing detail with precision.
- Excellent communication skills - able to engage confidently with colleagues, stakeholders and partners.
- Strong digital awareness: confident navigating IT systems, with curiosity to explore new tools and develop yourself as a super user.
- Experience ensuring data quality and turning information into meaningful performance insights.
- An understanding of the public sector and/or health environment would be an advantage, but is not essential.
- Be part of a small, agile and friendly team
- Inclusive and flexible working culture
- Values-based organisation
- Supportive work-life balance with a generous holiday entitlement - 30 days annual
- leave plus additional public holidays
- Pension scheme supported by an employer contribution of 9%