
IT Systems Engineer
- Birmingham
- Contract
- Full-time
Location: Hybrid - regular presence required in central Birmingham
Rate: Market rate, flexible depending on experience and background
Start Date: ASAPA leading global IT services provider is seeking an experienced IT Systems Engineer to support a dynamic, mission-driven organisation based in the public and social impact sector.
Working as part of a small, agile internal IT team, you'll play a pivotal role in delivering robust, secure infrastructure solutions across a distributed user base of approximately 1,000 staff across England and Wales.
Key Responsibilities:
- Act as a central escalation point for infrastructure-related issues across the organisation.
- Collaborate closely with internal IT teams and managed service providers to support hardware, software, and information security projects.
- Build strong relationships with third-party IT partners, contributing to smooth service delivery and risk mitigation.
- Deliver and support initiatives aligned with information security standards such as Cyber Essentials and ISO 27001.
- Support and optimise hybrid environments leveraging Microsoft on-premise, Azure, Intune, and Zero Trust networking technologies.
- A strong background supporting IT infrastructure in a distributed, multi-site organisation.
- Hands-on experience with hybrid Microsoft environments (on-prem & Azure), Intune, TCP/IP, and Zero Trust architecture.
- Familiarity with ICT service desk tools and ITIL-aligned support processes.
- Proven experience working with third-party vendors and MSPs in outsourced support models.
- Exposure to security standards and data protection frameworks (Cyber Essentials, ISO 27001).