Accounts receivable/Credit Controller
- Cardiff
- £28,000-35,000 per year
- Permanent
- Full-time
- Manage receivables and ensure timely debt collection aligned with KPIs
- Communicate professionally with clients via phone and email to resolve overdue accounts
- Handle invoice and payment queries with efficiency and empathy
- Continuously seek improvements to accelerate cash collection
- Run monthly Direct Debits across UK & Ireland
- Allocate daily incoming payments while keeping unapplied receipts to a minimum
- Support internal finance teams and assist on special projects
- Respond to ad hoc client enquiries like invoice and statement requests
- 5+ years in credit control or accounts receivable (preferably)
- AAT part-qualified or fully qualified (or equivalent) desirable
- Experience in a fast-paced, high-volume finance environment
- Strong Excel and Outlook skills
- Attention to detail and excellent time management
- Confidence in client interaction and cross-team collaboration
- Familiarity with Oracle Financials or similar software
- International and inclusive work environment
- Ongoing professional development and training
- Competitive salary + 7.5% bonus
- Up to 18% pension contributions (15% employer / 3% employee)
- Life assurance (10x salary) & income protection
- 27.5 days leave + bank holidays (rising to 32.5 over time)
- Flexible annual leave trading (up to 5 days)
- Employee Assistance Programme
- Benefits via salary sacrifice: dental, private health, cycle to work, retail vouchers