
Assistant General Manager
- Edinburgh
- £32,500 per year
- Permanent
- Full-time
- 30% F&B discount at RBH hotels
- 25% staff discount at Bon Vivant, Devils Advocate, Lady libertine and Luckenbooths
- Wagestream - choose how and when you get paid
- Free meals on duty
- Lead and manage departments and staff, providing guidance, support, and training to ensure high levels of service.
- Monitor guest feedback and address any complaints or concerns promptly, ensuring high levels of guest satisfaction.
- Review financial performance, including key metrics such as Spend per head, and revenue, and implement strategies to improve profitability.
- Ensure the restaurant meets or exceeds quality standards for cleanliness, maintenance, and guest safety through regular inspections and evaluations.
- Collaborate with Sales, Marketing, and HR to align operational goals with overall business objectives and maximize revenue.
- Ensure compliance with health, safety, and environmental regulations; lead staff training on emergency procedures and best practices.
- Maintain clear communication and coordination between departments to ensure a seamless guest experience and management efficiency.
- Strong experience in Restaurant Management, with a deep understanding of Service and staff management
- Strong problem-solving abilities, capable of thinking on your feet and addressing issues quickly and efficiently.
- Exceptional communication skills, with the ability to interact effectively with guests, staff, and senior management.
- Ability to multitask and manage time effectively in a fast-paced, dynamic environment.