Tenant Liaison Officer

Venn Group

  • Halifax, West Yorkshire
  • £16.00 per hour
  • Permanent
  • Full-time
  • 2 months ago
  • Apply easily
Job Title: Tenant Liaison OfficerJob reference: J88083Venn Group has been approached by a Housing Contractor in the Halifax to recruit for a Tenant Liaison Officer on a temporary ongoing basis.As the successful candidate you will have experience working as a Tenant Liaison Officer within Social Housing on cyclical worksThe duties will include:
  • Provide excellent support to tenants before, during and after works are completed within their properties
  • Attend properties and discuss works
  • Work closely alongside trade operatives completing the work to ensure continuity
  • Ensure tracking spreadsheets are consistently updated
  • Manage complaints and queries, ensuring everything is solved / escalated in a timely manner
  • Uphold high standards of customer service at all times
Essential Skills/Qualifications
  • Full UK Driving Licence and own transport are essential (mileage paid)
  • Previous experience on cyclical programmes within social housing
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

LogicMelon