Who are weAt Knight Frank, we work responsibly in partnership to enhance people’s lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network.At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart .About The RoleBased in our Head Office, the Human Resources department is looking to recruit a Benefits & Wellbeing Administrator to provide administration support around the day-to-day running of the Company’s Benefits and Wellbeing schemes.This will include providing first line support for employee queries. Reporting into the HR Operations Team Lead, the role requires excellent organisation, customer service and administration skills.Key Responsibilities- Provide first line support for all day-to-day Benefits related queries, and develop expert knowledge of the operational mechanics of the Company’s Benefits schemes- Process Benefit applications and cancellations from employees, including, but not limited to Private Medical Insurance (PMI), Dental Insurance, Private GP, Gym, Health Assessments etc.- Handle the processing of supplier invoices, as and when received- Support with the annual PMI and Dental Insurance plan renewal processes- Maintain HR and supplier database systems to ensure they are kept up to date, along with routine reporting as required Stakeholder Management- This role will work closely with the HR Operations and Payroll teams. Other stakeholders will include Employee Relations and the HR Business Partnering team- External stakeholders may include benefit providers, benefits brokers and external consultants. Professional experience and personal skills profileQualifications/Education Required- Previous Benefits & Wellbeing experience desirable- Experience of using Workday for Benefits hosting and enrolment desirableAptitudes/Skills Required- Adaptable and able to navigate a fast paced and client focused working environment- Excellent attention to detail- Strong communication and customer service skills- Excellent administration, planning and organisational skills- Proficient with Microsoft Excel (intermediate)Competitive salaryPlease note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
