
Order Fulfillment Manager – Americas
- Belfast
- £30,000 per year
- Permanent
- Full-time
- Order validation, progression, and booking using established processes and tools.
- Ensure a positive customer experience via accurate and timely order processing and responsiveness to external and internal customers.
- Understand contract terms, monitor critical financial data, ensure terms and delivery information are correct and complete.
- Manage the booking of multi-site orders and resolve issues that delay booking.
- Manage reverse Customer order (returns).
- Manage order booking for qualified customers and products.
- Book orders end-to-end with minimal intervention or approval from other functions.
- Able to use reports/dashboards.
- Projects — be an active member of any project team, contributing and delivering tangible benefits.
- For non-conforming accounts and POs, identify opportunities for process improvement.
- Able to understand and deliver against target metrics.