Key Account Manager
- United Kingdom
- Permanent
- Full-time
and drive the update of Napp products across a designated geographical region by developing and
maintaining key relationships with a wide range of customers, across both primary and specialist care.
You will be responsible for meeting sales, profitability and growth targets by pursuing our strategic
focus on key customers and placing account and project management at the forefront.
Through environmental analysis, project management, omni-channel stakeholder engagement and
influencing skills, develop, implement and maintain the key account plans with emphasis on driving
sales growth in key accounts. These plans should ensure we align Napp’s value propositions with the
local, clinical and financial goals of target accounts to maximise the potential return for our brands.Role and ResponsibilitiesSales responsibility: Implement the defined sales, profitability and growth targets with our promoted brands through a targeted key customer approach.Strategic Account Management: Development and maintenance of long-term customer relationships through strategic account and project managementDevelop, maintain and implement high quality account plans that deliver locally brilliant tactics
and demonstrate agility to changes in the local prescribing environment. Routinely utilize the
available data to update strategic and tactical plans for your key target accountsDelivery of omni-channel engagement with key accounts and key stakeholders across the NHS.
Capture insight into preferred channels and content to support improvements in ongoing
engagement.Build, develop and maintain strategic partnerships with defined customer groups and key opinion
leaders in relevant therapy areas, who are responsible for and able to influence directly or
indirectly the successful commissioning of Napp medicines.Cross functional collaboration - proactively collaborate with the Sales Lead, and the various
functions across the organization, to update on performance, resolve challenges, and take
advantage of opportunities, that will allow for the accelerated growth of our products.Market analysis: Analyse continuously market developments and recognize new business
opportunities in the framework of the corporate strategy.What you’ll bringPrevious experience in pharmaceutical industry with demonstrable selling and negotiation skills.Key account planning and performance monitoring experience – to enable cross functional planning and tactics.Excellent market and customer knowledge in the hospital sector in the areas Infectious Diseases.Well-founded understanding of the hospital market and the relevant decision-making processes.Professional experience in Key Account Management across the NHS with a particular focus in specialist care.Stakeholder management – capable of developing long term relationships with key internal and external stakeholders to drive improvements for patients, HCPs and the business.
- The ability to lead, manage and implement change.