General Manager

Cairn Group

  • Newcastle
  • Permanent
  • Full-time
  • 1 month ago
Working with us provides great benefits, including:
  • Access your pay as you earn it through our financial wellbeing platform 'Wagestream,' a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
  • Discounted Hotel Stays across our UK sites, and if you work for a branded venue, around the World!
  • 50% off Food & Beverage at all our Hotels & F&B Venues
  • Spa Discounts at our venues with a Spa
  • Retail, Cinema & Leisure Discounts
  • Development Opportunities via our 'Grow with us' initiative, including Apprenticeship opportunities, our Development Programmes, and more!
  • Monthly 'Star of the Month' Awards
  • Long-service Awards, that start after 1 year of service
  • 'Recommend a Friend' Incentive - Be rewarded for referring someone you know!
  • Access to a confidential 'Employee Assistance Programme (EAP)' available 24/7, 365 days per year.
  • Pension Scheme
  • Other incentive programmes that run throughout the year
About the role…As the General Manager you will be energetic, approachable and cultured with a sense of fun; always curious to discover more.You'll provide day to day leadership and direction by maximising financial returns, driving development of people, creating and maintaining a unique guest experience, executing on company standards and building the awareness of the venue within the local community.You'll have a close day to day involvement in all operations, multi-skilling the team to ensure an efficient but effective business, as well as creating a fun atmosphere and ensuring a highly personalised and locally inspired guest experience. An inspiring leader, you will establish clear performance goals for the team, with a passion for ensuring success of the team and business alikeAbout you…
  • Excellent leadership skills with experience of developing a team
  • Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience, proactively resolving any challenges that may arise with team and guest
  • Ability to create a collaborative, positive and motivated workforce driven to achieve company goals
  • Excellent business and financial acumen. Commercial and industry awareness
  • Strong time management skills, organised, and comfortable working in a fast paced environment
  • Innovative, energetic and enthusiastic with a sales flair
  • The ability to keep calm under pressure and solve problems quickly
  • A sales flair and reliance when facing set backs
  • Tact, diplomacy and persuasiveness
About us…At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.#INDHP

Cairn Group