Technical Design Authority – UC Voice

Morrison Water Services

  • United Kingdom
  • £32,867-39,988 per year
  • Permanent
  • Full-time
  • 21 days ago
Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career; with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.Where will you be working?At M Group Telecom, we're enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future.We deliver full network cycle services for fixed, private and mobile operators.This role will be within our private networks. We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape.Want to come and be a part of it?We welcome applications from across the UK. However, candidates should be prepared to commute to customer sites for meetings & perform product testing, training, complex implementation, Software updates/upgrades and product support. Contractually, you will be based at your local M Group office.What will you be doing?
  • You'll be developing and maintaining comprehensive UC VOICE architectures, designs and support to pre-sales/proposals teams that align with industry best practices and regulatory requirements. Review and critique all 3rd party designs before they are socialised with the customer.
  • Providing technical leadership and guidance to cross-functional teams, ensuring the successful implementation of UC VOICE solutions.
  • You'll Identify, assess, and mitigate UC VOICE risks through the development and implementation of effective security controls.
  • You'll be working with key suppliers and internal stakeholders, ensure compliance with relevant UC VOICE standards.
  • We'll need you to collaborate with internal and external stakeholders to understand business requirements and translate them into effective UC VOICE strategies.
  • Stay up to date with the latest UC VOICE trends, threats, and technologies, and continuously improve our UC VOICE posture.
  • You'll be creating detail test plans, install and implement Proof of Concept within the LAB environment and conduct the product hardware and feature testing including Vulnerability scans and base staging configuration. Deployment Standards Documentation
  • Providing training for Solution/Product overviews and configuration training to support teams for BAU implementation, Problem Management and monitoring. Providing both Training documentation, Video and Instructor Led Training Sessions internally.
  • Providing routine Reports or assist teams to enable the gathering of reporting on system performance and feed into the Security Team as required.
What you'll bring
  • Ideally you will have a bachelor's in Computer Science, IT, Unified Communications, or related field (Master's is a plus).
  • You'll join us with 5+ years in CUCM voice with expertise in design, implementation, architecture, and third-party call routing support.
  • Certifications: CCNA, CCNP, CCIE, or equivalent highly desirable.
  • You'll be proficient in UC VOICE, Cisco Servers, VMware, Windows Server, VEEAM, Synology, SIP, G711alaw, Cisco CUBE SBCs, Gateways, and modems.
  • We'll need you to have strong problem-solving abilities for complex security issues.
  • Excellent interpersonal skills; ability to explain technical concepts to non-technical audiences.
  • You'll have experience in leading and mentoring technical teams.
What's in it for you?We offer a range of benefits designed to support your life in and out of work, some of which include.
  • Matched or contributory pension scheme
  • Online GP service, 24 hours a day, 365 days a year
  • Employee assistance programme
  • My Rewards portal, access to 1000's of retail discounts
  • Life assurance
  • Cycle to work, salary finance and give as you earn schemes
  • Enhanced maternity, paternity leave and adoption leave
  • Reward and recognition scheme
In addition, this role offers;
  • Company car and fuel card with a range of EV and hybrid vehicles to choose from
  • My Car Choice our salary sacrifice EV/ Hybrid car scheme
  • Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more
  • Discretionary bonus scheme
  • 25 days annual leave plus bank holidays
  • Recommend a friend - get rewarded for introducing people to us!
About usWe want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We're one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.
  • We're responsible and go further for our people, clients, communities and the planet
  • We're open and seek new and better ways of exceeding expectations
  • We're together and as one team; the whole is greater than the sum of the parts
  • We're ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether you're a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.It's an exceptional time to be a part of M Group.Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.#MGroupT INDNAT.

Morrison Water Services