Field Service Technician Team Lead
Focal Systems
- Portsmouth
- £16.50 per hour
- Contract
- Full-time
- Overall accountability for deployment, training and customer success.
- Supervision of Field Technicians and contractors.
- Troubleshooting and quality control.
- Onboarding/scanning products into the system.
- Routine stops at our client locations for battery swaps and diagnostics.
- Onsite and offsite maintenance.
- Learn to build devices and deploy them.
- Dynamic oversight of services and operations.
- Serve as primary point of contact reporting anything relevant in the field back to our Product Team.
- 1+ years experience as a Field Service Technician.
- Proven team lead or supervisory experience.
- Organized, detail-oriented, dependable, and self-sufficient.
- Strong customer service orientation.
- Interested in technology.
- Thrive in a fast-paced environment.
- Flexible with your schedule, including nights and weekends.
- Must have a valid driver's license and ownership of a reliable vehicle.
- Must have a working smartphone (Android or iPhone).
- Paid Time Off & Sick Time.
- Job Type: Fixed Term Contract through the end of September 2024.
- Rate: £16.50 per hour.
- Schedule: 8-hour shift.
- Location: In person at our customer’s stores throughout the Portsmouth region.
Betterteam