Client Learning Designer

DTCC

  • London
  • Permanent
  • Full-time
  • 19 days ago
Job Category: Enterprise ServicesJob Description:Are you ready to make an impact at DTCC?Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.Enterprise Services comprises of multiple business platforms including Client Services, Global Business Operations, Business Architecture, Data Strategy and Analytics, and Digital Services, which report into the Chief of Enterprise Services. These grouped platforms enable the business to optimize delivery for clients, generate efficiencies and resilience, and enable consistency in the business digitization strategy, processes and end-to-end best practices.Pay and Benefits:
  • Competitive compensation, including base pay and annual incentive
  • Comprehensive health and life insurance and well-being benefits, based on location
  • Pension / Retirement benefits
  • Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
  • DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
The Impact you will have in this role:As a member of the Enterprise Client Operations team, the Learning Designer will develop and deliver engaging, high-impact learning solutions for our clients and internal teams. In this role, you will utilize your instructional design experience and curriculum development best practices to create innovative, role-based and results-driven training programs. As a subject matter expert (SME) in curriculum design and learning methodologies, you will develop scalable, personalized learning experiences that align with organizational goals and industry best practices enabling our clients to derive maximum value from their DTCC products.Your Primary Responsibilities:
  • Develop engaging, interactive, and results-driven training materials using instructional design models (e.g., ADDIE, SAM, etc)
  • Oversee the creation of storyboards, scripts, simulations, assessments, and other learning content and ensure alignment with organizational goals and industry requirements
  • Mentor other team members and content creators through the instructional design process
  • Coordinate project timelines, set milestones, and ensure on-time delivery of high-quality learning solutions
  • Collaborate with SMEs, trainers, business leaders and other stakeholders to gather requirements and validate content
  • Implement learning analytics to track learner engagement, performance and knowledge retention
  • Analyse data and gather learner and stakeholder feedback to assess effectiveness and recommend continuous improvements to refine and enhance the training content and learning experience
Qualifications:
  • Minimum of 6 years of related experience
  • Bachelor's degree preferred or equivalent experience
Talents Needed for Success:
  • Bachelor's or Master's degree in Instructional Design, Curriculum Development, Educational Technology, or related field
  • 3+ years of experience in curriculum design, instructional design, or learning development
  • Proficiency in e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate, Camtasia)
  • Experience with Learning Management Systems (LMS) and content management platforms
  • Familiarity with multimedia design tools is a plus
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.About Us:With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry. From 20 locations around the world, DTCC, through its subsidiaries, automates, centralizes, and standardizes the processing of financial transactions, mitigating risk, increasing transparency, enhancing performance and driving efficiency for thousands of broker/dealers, custodian banks and asset managers. Industry owned and governed, the firm innovates purposefully, simplifying the complexities of clearing, settlement, asset servicing, transaction processing, trade reporting and data services across asset classes, bringing enhanced resilience and soundness to existing financial markets while advancing the digital asset ecosystem. In 2024, DTCC's subsidiaries processed securities transactions valued at U.S. $3.7 quadrillion and its depository subsidiary provided custody and asset servicing for securities issues from over 150 countries and territories valued at U.S. $99 trillion. DTCC's Global Trade Repository service, through locally registered, licensed, or approved trade repositories, processes more than 25 billion messages annually. To learn more, please visit us at or connect with us on , , , and .DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind.Learn more about Clearance and Settlement by .About the Team:Enterprise Services comprises of multiple business platforms including Client Services, Global Business Operations, Business Architecture, Data Strategy and Analytics, and Digital Services, which report into the Chief of Enterprise Services.These grouped platforms enable the business to optimize delivery for clients, generate efficiencies and resilience, and enable consistency in the business digitization strategy, processes and end-to-end best practices.

DTCC