Receptionist

NHS

  • Sheffield
  • £24,465 per year
  • Permanent
  • Part-time
  • 3 days ago
The Directorate of Ophthalmology is seeking to recruit a receptionist at Sheffield Teaching Hospitals.We are looking for an enthusiastic individual to come and join our team in the Ophthalmology outpatient department based at the Royal Hallamshire Hospital.The successful candidate will need to be an excellent team player and able to work using their own initiative. We are looking to appoint a motivated individual who must have excellent communication and organisational skills.Main duties of the jobAre you passionate about making a difference to the hospital and patient experience by providing a comprehensive clerical / reception service to the Trust? Do you have a strong sense of responsibility for your own actions, love to be organised and disciplined and have a high level of attention to detail and accuracy? Do you take pride in all that you do and love to provide high levels of customer service?If your answer to these questions is yes then a receptionist role within Sheffield Teaching Hospital NHS Foundation Trust may be the right position for you.Great Receptionists in the NHS are focused on the ultimate outcome of quality hospital and patient care and have high standards when it comes to liaising with any person the service comes into contact with. They thrive on the busy nature of the role and remain positive, dedicated and determined to produce quality work for themselves and the team around them.About usYou will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.Please see the attached documents to this vacancy which gives you more detail on why you should come and work for us.DetailsDate posted01 September 2025Pay schemeAgenda for changeBandBand 2Salary£24,465 a year pa pro rataContractPermanentWorking patternPart-timeReference number190-0721-DIR-SJob locationsRoyal Hallamshire HospitalSheffieldS10 2SFJob descriptionJob responsibilitiesPlease view the attached Job Description and Person Specification documents for full details regarding this post.When completing your application please ensure that you clearly demonstrate how you meet the role criteria. Job descriptionJob responsibilitiesPlease view the attached Job Description and Person Specification documents for full details regarding this post.When completing your application please ensure that you clearly demonstrate how you meet the role criteria.Person SpecificationQualificationsEssential
  • GCSE at Grade C in English and Maths (or equivalent qualifications)
Desirable
  • NVQ Level II in Business Administration / Customer Service / IT
Further TrainingEssential
  • Knowledge of / experience of using information and/or customer service systems
  • Working knowledge of Microsoft Office packages including Outlook, Excel and Word
Desirable
  • Previous experience Infoflex / 59R Software
  • Previous experience of PAS / Infoflex / SystmOne (area specific software)
ExperienceEssential
  • Experience of working within an office environment
  • Experience of working in a public facing role
Desirable
  • Relevant experience within the NHS
Skills and KnowledgeEssential
  • Understanding of data protection issues and the ability to maintain confidentiality
  • Excellent communication skills, with ability to deal with staff at all levels
  • Displays use of initiative with effective organisational skill
  • Ability to prioritise and work to strict/conflicting deadlines
  • On-going commitment to personal development
Person SpecificationQualificationsEssential
  • GCSE at Grade C in English and Maths (or equivalent qualifications)
Desirable
  • NVQ Level II in Business Administration / Customer Service / IT
Further TrainingEssential
  • Knowledge of / experience of using information and/or customer service systems
  • Working knowledge of Microsoft Office packages including Outlook, Excel and Word
Desirable
  • Previous experience Infoflex / 59R Software
  • Previous experience of PAS / Infoflex / SystmOne (area specific software)
ExperienceEssential
  • Experience of working within an office environment
  • Experience of working in a public facing role
Desirable
  • Relevant experience within the NHS
Skills and KnowledgeEssential
  • Understanding of data protection issues and the ability to maintain confidentiality
  • Excellent communication skills, with ability to deal with staff at all levels
  • Displays use of initiative with effective organisational skill
  • Ability to prioritise and work to strict/conflicting deadlines
  • On-going commitment to personal development

NHS