Lettings Administrator - Part-Time (3/4 days a week)
Beresfords
- Chelmsford, Essex
- £25,000-26,000 per year
- Permanent
- Part-time
- Contacting tenants via email or telephone to book Inventory, property visits and check out appointments which are carried out by our Property Inspection Clerks.
- Liaising with the local offices to confirm move in dates.
- Creating new property records within bespoke software, ready for our clerks to complete their reports.
- To be the main point of contact for tenants to confirm their property visits and check outs.
- Distributing property visit reports to the landlord, highlighting any issues identified by the inventory clerks.
- Processing the release of the deposit upon successful negotiations by the inventory clerks.
- Contacting let only tenancy parties where we hold the deposit for final confirmations.
- Provide direct admin support to the Senior Inventory Clerks and the team
- Manage DocuSign, the digital platform to process landlord/ tenant renewal related paperwork
- Previous or current experience within residential lettings is essential.
- A proactive ‘can do’ attitude and approach.
- Excellent communication skills, both written and verbally.
- Personable and wants to be a team player.
- An eye for very strong attention to detail is of paramount importance.
- IT proficient, familiar with MS Office packages and able to grasp ‘cutting edge’ technology quickly
- Opportunity to work remotely 1-2 days a week after successfully completing initial probation.
- Based office will be Head Office in Boreham, Chelmsford.
- Birthday day off
- Company pension
- Training and development opportunities
- Hybrid working
- Company events
- Referral programme
- Retail vouchers for ‘star’ performers