Lettings Administrator - Part-Time (3/4 days a week)

Beresfords

  • Chelmsford, Essex
  • £25,000-26,000 per year
  • Permanent
  • Part-time
  • 19 days ago
We have a fantastic opportunity for an experienced Administrator to join our Company who will provide vital support to our busy lettings department.At Beresfords, our staff are at the core of all that we do which is why we have an extensive rewards system to demonstrate our commitment to our staff. If you join Beresfords, you can also enjoy your birthday as an additional day off. Annual holiday entitlement increases with length of service, plus a lucrative referral programme provides additional financial reward for passing business opportunities to other internal departments.Duties of the role will include (but not limited to):
  • Contacting tenants via email or telephone to book Inventory, property visits and check out appointments which are carried out by our Property Inspection Clerks.
  • Liaising with the local offices to confirm move in dates.
  • Creating new property records within bespoke software, ready for our clerks to complete their reports.
  • To be the main point of contact for tenants to confirm their property visits and check outs.
  • Distributing property visit reports to the landlord, highlighting any issues identified by the inventory clerks.
  • Processing the release of the deposit upon successful negotiations by the inventory clerks.
  • Contacting let only tenancy parties where we hold the deposit for final confirmations.
  • Provide direct admin support to the Senior Inventory Clerks and the team
  • Manage DocuSign, the digital platform to process landlord/ tenant renewal related paperwork
RequirementsEssential:
  • Previous or current experience within residential lettings is essential.
  • A proactive ‘can do’ attitude and approach.
  • Excellent communication skills, both written and verbally.
  • Personable and wants to be a team player.
  • An eye for very strong attention to detail is of paramount importance.
  • IT proficient, familiar with MS Office packages and able to grasp ‘cutting edge’ technology quickly
About the role:
  • Opportunity to work remotely 1-2 days a week after successfully completing initial probation.
  • Based office will be Head Office in Boreham, Chelmsford.
Salary & BenefitsFull-time basic salary circa £25,000 - £26,000 per annum depending on relevant previous industry experience. Salary to be adjusted on a pro-rata basis, based on working part-time, 3 or 4 full days.We also offer a range of additional benefits including those listed below, plus fantastic career opportunities for those who desire a structured career path.
  • Birthday day off
  • Company pension
  • Training and development opportunities
  • Hybrid working
  • Company events
  • Referral programme
  • Retail vouchers for ‘star’ performers
Hours of work3/4 days per week, Monday to Friday - 8.30am to 5.30pm (no weekends).Beresfords Group has been providing exceptional property services to clients for over 50 years. Founded in 1968, the Group has grown to become one of the largest family-owned independent estate agents in Essex, with 17 branches serving the local community.Throughout our history, we have always been passionate about providing a truly personal service to our clients. We understand that, buying, selling or letting a property can be a stressful experience, and our team of experts is dedicated to making the process as smooth and enjoyable as possible. We take the time to listen to our clients' needs and tailor our services to meet their individual requirements.

Beresfords